Sangay Choden
8 Peebles Road Floreat,WA
Summary
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Results-driven Account Manager known for exceptional productivity and efficient task completion. Specialize in client relationship management, strategic planning, and market analysis. Excel in communication, negotiation, and problem-solving to achieve client satisfaction and loyalty.
Overview
9
9
years of professional experience
Work History
Account Manager
Pioneer Credit
Perth , WA
09.2025 - Current
- Managed client portfolios and maintained strong relationships with key stakeholders.
- Coordinated account strategies to align with client needs and company objectives.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Facilitated regular account reviews to assess performance and identify improvement areas.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Provided training and guidance to new Account Managers.
Sales Assistant
Poppy St
Perth, Wa
11.2024 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Assistant
Kelzang Textiles
12.2018 - 09.2021
- Boosted store revenue through upselling and cross-selling techniques.
- Processed transactions accurately while maintaining a high level of customer service.
- Executed visual merchandising strategies to attract customers and drive sales.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Met and exceeded sales targets consistently, contributing to overall team success.
Jewellery Sales Associate
Gaki Carfts and Jewellery
08.2017 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor Of Commerce - Finance
Gedu College of Business Studies
BhutanMaster Of Professional Accounting - Accounting
Murdoch University
Perth, WASkills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Sales expertise
- Opening and closing procedures
- Fitting room maintenance
- Customer relationship management
- Social media engagement
- Brand representation
- Product management and pricing
- Returns and exchanges
Additional Information
Highly driven sales assistant with 4+ years of experience. Proven track record of achieving or exceeding sales targets, providing excellent customer service, and leveraging strong communication skills.
Served upwards of 100 customers per day, earning a 99% customer satisfaction score. Committed to increasing sales by providing customers with thoughtful consideration and support, with a proven track record.
Languages
- Dzongkha
- English
- Hindi
- Nepali
- Tibetan
Timeline
Account Manager
Pioneer Credit
09.2025 - Current
Sales Assistant
Poppy St
11.2024 - 02.2025
Sales Assistant
Kelzang Textiles
12.2018 - 09.2021
Jewellery Sales Associate
Gaki Carfts and Jewellery
08.2017 - 09.2019
Bachelor Of Commerce - Finance
Gedu College of Business Studies
Master Of Professional Accounting - Accounting
Murdoch University