Detailed-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Web Developer/System Administrator
Multirational Bhutan Private Limited
11.2015 - 11.2023
Enhanced user experience by implementing responsive web design and optimizing website performance.
Developed custom web applications, resulting in tailored solutions for client needs.
Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
Migrated websites to new platforms to minimize downtime and maintain seamless user experiences.
Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
Adhered to SEO best practices while designing sites.
Provided front-end website development using WordPress, Hubspot, and other editing software.
Increased website traffic through search engine optimization strategies and targeted content creation.
Collaborated with cross-functional teams to gather requirements and translate them into robust web functionalities.
Reduced server load and improved page response times by implementing efficient caching strategies.
Developed user-friendly web forms with validation and error handling.
Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
Provisioned new software and hardware for use, following established security policies.
Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
Installed important security and functionality patches to maintain optimal protection against intrusion and system reliability.
Completed reports detailing network and systems performance and downtime issues.
Enhanced system performance by optimizing server configurations and implementing regular updates.
Enhanced system security was achieved with the deployment of advanced firewall and intrusion detection systems.
Installed and configured network printers and other peripheral devices.
Planned and implemented upgrades to system hardware and software.
Developed and documented network policies, procedures and standards.
Designed and evaluated WAN and LAN connectivity technologies.
IT Engineer
Athang Training Academy
05.2013 - 11.2015
Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
Implemented data backup and recovery procedures, safeguarding critical business information against potential loss.
Provided technical support in both on-site and telephone consultations.
Maintained service schedule for software and hardware.
Performed scheduled service work, installations, testing and repairs.
Resolved issues related to operational components for LAN, WAN and voice systems.
Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Designed and implemented system security and data assurance.
Participated in system development life cycle from requirements analysis through system implementation.
Identified and corrected system faults to minimize operational system downtime.
Executed troubleshooting and server support in both in-person and remote situations.
Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
Collaborated with cross-functional teams to develop innovative software applications, driving business growth.
Improved system efficiency by optimizing network infrastructure and implementing new technologies.
Education
Master of Information Technology - Cybersecurity And Networking
Murdoch University
Perth, WA
03.2025
Bachelor of Computer Application - Computer And Information Systems Security
Bharathair University
Coimbatore, Tamil Nadu, India
04.2013
Skills
Responsive Web design
Search Engine Optimization
Desktop troubleshooting and Network Troubleshooting
IT Documentation
Helpdesk operations
Hardware troubleshooting
Network Administration
Cisco router and switch security
Multitasking and team work
Accomplishments
Led a large-scale client project, leveraging my skills and education, and completed it ahead of schedule time.
Resolved product issue through consumer testing.
Developed websites for internal and external clients.
Installed and upgraded software on UNIX/LINUX and Windows OS.
Troubleshoot and resolve hardware, software and network issues for employees.
Setup, manage and troubleshoot network components, including routers, switches, firewalls and VPNs.
Timeline
Web Developer/System Administrator
Multirational Bhutan Private Limited
11.2015 - 11.2023
IT Engineer
Athang Training Academy
05.2013 - 11.2015
Master of Information Technology - Cybersecurity And Networking
Murdoch University
Bachelor of Computer Application - Computer And Information Systems Security
Bharathair University
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