Sangay Penjor
U12 99 Herdsman Parade, Wembley,WA
Summary
Detailed-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Web Developer/System Administrator
Multirational Bhutan Private Limited
11.2015 - 11.2023
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Developed custom web applications, resulting in tailored solutions for client needs.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Migrated websites to new platforms to minimize downtime and maintain seamless user experiences.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
- Adhered to SEO best practices while designing sites.
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Increased website traffic through search engine optimization strategies and targeted content creation.
- Collaborated with cross-functional teams to gather requirements and translate them into robust web functionalities.
- Reduced server load and improved page response times by implementing efficient caching strategies.
- Developed user-friendly web forms with validation and error handling.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
- Installed important security and functionality patches to maintain optimal protection against intrusion and system reliability.
- Completed reports detailing network and systems performance and downtime issues.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Enhanced system security was achieved with the deployment of advanced firewall and intrusion detection systems.
- Installed and configured network printers and other peripheral devices.
- Planned and implemented upgrades to system hardware and software.
- Developed and documented network policies, procedures and standards.
- Designed and evaluated WAN and LAN connectivity technologies.
IT Engineer
Athang Training Academy
05.2013 - 11.2015
- Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
- Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
- Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
- Implemented data backup and recovery procedures, safeguarding critical business information against potential loss.
- Provided technical support in both on-site and telephone consultations.
- Maintained service schedule for software and hardware.
- Performed scheduled service work, installations, testing and repairs.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Designed and implemented system security and data assurance.
- Participated in system development life cycle from requirements analysis through system implementation.
- Identified and corrected system faults to minimize operational system downtime.
- Executed troubleshooting and server support in both in-person and remote situations.
- Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
- Collaborated with cross-functional teams to develop innovative software applications, driving business growth.
- Improved system efficiency by optimizing network infrastructure and implementing new technologies.
Education
Master of Information Technology - Cybersecurity And Networking
Murdoch University
Perth, WA03.2025
Bachelor of Computer Application - Computer And Information Systems Security
Bharathair University
Coimbatore, Tamil Nadu, India04.2013
Skills
- Responsive Web design
- Search Engine Optimization
- Desktop troubleshooting and Network Troubleshooting
- IT Documentation
- Helpdesk operations
- Hardware troubleshooting
- Network Administration
- Cisco router and switch security
- Multitasking and team work
Accomplishments
- Led a large-scale client project, leveraging my skills and education, and completed it ahead of schedule time.
- Resolved product issue through consumer testing.
- Developed websites for internal and external clients.
- Installed and upgraded software on UNIX/LINUX and Windows OS.
- Troubleshoot and resolve hardware, software and network issues for employees.
- Setup, manage and troubleshoot network components, including routers, switches, firewalls and VPNs.
Timeline
Web Developer/System Administrator
Multirational Bhutan Private Limited
11.2015 - 11.2023
IT Engineer
Athang Training Academy
05.2013 - 11.2015
Master of Information Technology - Cybersecurity And Networking
Murdoch University
Bachelor of Computer Application - Computer And Information Systems Security
Bharathair University
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