Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sangay Penjor

Sangay Penjor

U12 99 Herdsman Parade, Wembley,WA

Summary

Detailed-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Web Developer/System Administrator

Multirational Bhutan Private Limited
11.2015 - 11.2023
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Developed custom web applications, resulting in tailored solutions for client needs.
  • Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
  • Migrated websites to new platforms to minimize downtime and maintain seamless user experiences.
  • Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
  • Adhered to SEO best practices while designing sites.
  • Provided front-end website development using WordPress, Hubspot, and other editing software.
  • Increased website traffic through search engine optimization strategies and targeted content creation.
  • Collaborated with cross-functional teams to gather requirements and translate them into robust web functionalities.
  • Reduced server load and improved page response times by implementing efficient caching strategies.
  • Developed user-friendly web forms with validation and error handling.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Provisioned new software and hardware for use, following established security policies.
  • Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
  • Installed important security and functionality patches to maintain optimal protection against intrusion and system reliability.
  • Completed reports detailing network and systems performance and downtime issues.
  • Enhanced system performance by optimizing server configurations and implementing regular updates.
  • Enhanced system security was achieved with the deployment of advanced firewall and intrusion detection systems.
  • Installed and configured network printers and other peripheral devices.
  • Planned and implemented upgrades to system hardware and software.
  • Developed and documented network policies, procedures and standards.
  • Designed and evaluated WAN and LAN connectivity technologies.

IT Engineer

Athang Training Academy
05.2013 - 11.2015
  • Troubleshot complex technical issues, providing timely resolution to minimize disruptions.
  • Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
  • Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
  • Implemented data backup and recovery procedures, safeguarding critical business information against potential loss.
  • Provided technical support in both on-site and telephone consultations.
  • Maintained service schedule for software and hardware.
  • Performed scheduled service work, installations, testing and repairs.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Designed and implemented system security and data assurance.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Identified and corrected system faults to minimize operational system downtime.
  • Executed troubleshooting and server support in both in-person and remote situations.
  • Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
  • Collaborated with cross-functional teams to develop innovative software applications, driving business growth.
  • Improved system efficiency by optimizing network infrastructure and implementing new technologies.

Education

Master of Information Technology - Cybersecurity And Networking

Murdoch University
Perth, WA
03.2025

Bachelor of Computer Application - Computer And Information Systems Security

Bharathair University
Coimbatore, Tamil Nadu, India
04.2013

Skills

  • Responsive Web design
  • Search Engine Optimization
  • Desktop troubleshooting and Network Troubleshooting
  • IT Documentation
  • Helpdesk operations
  • Hardware troubleshooting
  • Network Administration
  • Cisco router and switch security
  • Multitasking and team work

Accomplishments

  • Led a large-scale client project, leveraging my skills and education, and completed it ahead of schedule time.
  • Resolved product issue through consumer testing.
  • Developed websites for internal and external clients.
  • Installed and upgraded software on UNIX/LINUX and Windows OS.
  • Troubleshoot and resolve hardware, software and network issues for employees.
  • Setup, manage and troubleshoot network components, including routers, switches, firewalls and VPNs.

Timeline

Web Developer/System Administrator

Multirational Bhutan Private Limited
11.2015 - 11.2023

IT Engineer

Athang Training Academy
05.2013 - 11.2015

Master of Information Technology - Cybersecurity And Networking

Murdoch University

Bachelor of Computer Application - Computer And Information Systems Security

Bharathair University
Sangay Penjor