Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Sangay Wangmo

Redcliffe,WA

Summary

Resourceful Banking Officer with proven expertise in risk management, compliance procedures, and customer relationship management. Adept at applying critical thinking, communication, and problem-solving skills to navigate complex banking environments, and deliver measurable results. Also experienced in freight handling, with a background in warehousing, shipping, receiving, inventory control, and safe operation of pallet jacks and scooters, consistently improving operational efficiency and reducing shipment times. Strong commitment to safety compliance, and high performance under pressure. Interested in advancing a career in taxation and finance, leveraging combined banking and logistics expertise to deliver value in diverse financial and operational settings.

Overview

8
8
years of professional experience

Work History

Freight Handler

Startrack
Perth Airport, WA
07.2024 - Current
  • Streamlined package organization in warehouse for efficient retrieval and distribution.
  • Inspected incoming shipments for damage, verifying contents against manifests.
  • Maintained cleanliness and safety standards across work area.
  • Adhered to company policies for safe handling of hazardous materials.
  • Operated pallet jacks and hand trucks for loading and unloading freight.
  • Utilized boards and pallets to stack freight at designated locations.
  • Identified damaged products during unloading and reported issues immediately.
  • Promptly reported incidents or accidents occurring on job site.

Banking Officer

BHUTAN DEVELOPMENT BANK LTD
THIMPHU, BHUTAN
08.2017 - 12.2023
  • Assisted customers with account inquiries and transaction requests effectively.
  • Conducted financial transactions accurately using banking software and maintained compliance.
  • Explained bank services and products to potential clients, fostering informed decisions.
  • Analyzed customer financial needs and recommended suitable banking products to enhance satisfaction.
  • Resolved customer issues promptly through effective communication and relationship building.
  • Monitored account activity for suspicious transactions, ensuring security and compliance.
  • Managed daily branch operations, ensuring adherence to banking regulations and policies.
  • Coordinated with the IT department to enhance online banking services, improving overall efficiency.

Education

Bachelor of Commerce - FINANCE

ROYAL THIMPHU COLLEGE
THIMPHU, BHUTAN
06-2022

Diploma - FINANCE

ROYAL INSTITUTE OF MANAGEMENT
THIMPHU, BHUTAN
06-2017

Master of Professional Accounting - Accounting And Finance

Murdoch University
Perth, WA

Skills

  • Package organization and freight loading
  • Damage reporting and risk mitigation
  • Effective communication and collaboration
  • Problem solving and attention to detail
  • Time management and self-directed mindset
  • Teamwork and customer service orientation
  • Handheld scanner operation and barcode scanning
  • Truck loading and unloading processes
  • Pallet jack operation and heavy lifting
  • Warehouse safety protocols
  • Financial analysis and planning
  • Transaction processing and banking regulations

Accomplishments

  • Received a certificate of appreciation for working during the Covid-19 pandemic

Languages

English
Full Professional
Hindi
Limited

References

References available upon request.

Timeline

Freight Handler

Startrack
07.2024 - Current

Banking Officer

BHUTAN DEVELOPMENT BANK LTD
08.2017 - 12.2023

Bachelor of Commerce - FINANCE

ROYAL THIMPHU COLLEGE

Diploma - FINANCE

ROYAL INSTITUTE OF MANAGEMENT

Master of Professional Accounting - Accounting And Finance

Murdoch University

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