Sangeeta Ossitt
Merrylands ,Nsw
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Pharmacy Technician
NSW Health Service
Westmead, NSW
03.2020 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Assisted in training new employees on pharmacy procedures.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Pharmacy Technician
NSW Health Services
Hornsby , NSW
10.2018 - 03.2020
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Prepared Dose Reducing charts for patients going home on discharge medications,
- Collated correct information to prepare medication lists for patients for external parties for their after care.
- Restocked shelves with new supplies of medications as needed.
Pharmacy Technician
NSW Health Services
Blacktown And Mount Druit
10.2011 - 09.2018
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Pharmacy Assistant
Seven Hills Pharmacists Advice
Seven Hills, NSW
06.2001 - 12.2009
- Face to face customer service
- Cash register operations and banking for the pharmacy
- Dispensing medications
- Cleaning and stock rotation.
- General administration duties
Education
Some College (No Degree) - Pharmacy (Pre-Pharmacy)
Wal Scerri Pharmacy Academy
Sydney, NSWCertificate iv in Pharmacy -
Pharmacy Guild Of Australia
Skills
- Excellent customer service skills
- Intermediate computer skills including Microsoft Office and Excel spreadsheets
- Workflow Optimization working in both large and small teams
- Regulatory Compliance
- Drug Inventory Management
- Prescription Filling
- Proper labeling procedures
- Pharmaceutical Calculations
- Aseptic Techniques
- Problem-solving skills
- Verifying orders
- New Hire Onboarding
- Ordering and stocking medications
- Supporting pharmacy operations
- Resolving customer issues
Languages
English
Professional
Fiji/Hindi
Native/ Bilingual
Custom
- Fully Covid Vaccinated and all other vaccinations completed.
- CPR trained and Basic Life support certificate.
- Working with Children check
Timeline
Pharmacy Technician
NSW Health Service
03.2020 - Current
Pharmacy Technician
NSW Health Services
10.2018 - 03.2020
Pharmacy Technician
NSW Health Services
10.2011 - 09.2018
Pharmacy Assistant
Seven Hills Pharmacists Advice
06.2001 - 12.2009
Some College (No Degree) - Pharmacy (Pre-Pharmacy)
Wal Scerri Pharmacy Academy
Certificate iv in Pharmacy -
Pharmacy Guild Of Australia
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