Summary
Overview
Work History
Education
Skills
Timeline
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Sangeetha Asokarajan

Castle Hill,NSW

Summary

Highly motivated and results-driven leader/technology professional with 15+ years of experience in the field of information technology with a proven track record of driving successful technology initiatives, leading cross-functional development teams and delivering successful projects. Seeking a challenging leadership role to utilize my expertise in managing teams, implementing cutting-edge solutions, and delivering exceptional results.

Overview

18
18
years of professional experience

Work History

Development Manager

Qantas
08.2019 - Current
  • Lead multiple teams of technology professionals, developers fostering collaborative and high-performing work environment in delivering high-quality software solutions for various project initiatives within strict deadlines
  • Plays key role in defining integration technical strategy, aligning it with Company’s strategic goals
  • Lead successful implementation and delivery of multiple projects with high of complexity across business including digital, customer experience, customer journey, operations, QBR, loyalty, Jetstar, contact centre and data initiatives
  • Monitor optimal allocation of resources across team within IT budget in cost effective manner and personnel recruitment for multiple project initiatives and for domain.
  • Identified opportunities for process improvement and automation, resulting in increased operational efficiency and cost savings
  • Oversaw design, implementation of advanced software solutions including many new enterprise capabilities , real time data events ,B2B integrations, ensuring seamless integration between systems.
  • Lead implementation of cloud-based solutions with adoption of latest cloud infrastructure enhancements, optimising performance and scalability
  • Implemented agile methodologies to promote iterative development and continuous improvement, conducted regular team meetings to monitor progress, address challenges and provide guidance
  • Collaboration with stakeholders across various business units to define project scope, objectives and deliverables and effective management of stakeholder expectations
  • Stayed up-to-date with emerging technologies and industry trends in integration and automation

Technical Lead

Qantas
05.2017 - 07.2019
  • Led mobile app backend tribe in solution design, implementation of various app integrations and collaborated with product team for providing tech feasibility guidance on product features
  • Led architectural design, analysis and implementation of first in-house automated chatbot system in Qantas
  • Worked on detailed research and analysis on multiple AI systems which includes Dialogflow, Amazon Lex etc
  • Key contribution in establishing unified architectural vision for Virtual Assistant Strategy for unified backlog and experience across multiple channels and platform design and frameworks and capabilities to support multiple use cases
  • Implemented quality assurance processes to ensure bug-free software releases
  • Participated in code reviews to ensure adherence to coding standards and best practices
  • Built first in-house automation test framework in Qantas.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Improved systems with addition of new features and infrastructure.

Senior Consultant

ING Direct
11.2016 - 04.2017
  • Design and development of application services for Core Banking integration layer with Agile Software development methodology
  • Work closely with other groups like product, business analyst, quality assurance, and project management resources throughout delivery of solutions
  • Determined areas for improvement and established processes to alleviate problems.

Team Lead

FIS Global
02.2015 - 04.2016
  • Work with Users, Business Stakeholders, System architects to flush out Business Requirements (BRs) & System Requirements (SRs)
  • Managing off-shore 12-member team and providing technical leadership to project team members and liaising with dev and testing teams to ensure requirements are understood perfectly
  • Provide mentorship for junior members of team
  • Providing estimates and refining it as part of agile project
  • Participate in architectural sessions and provide solutions to complex problems
  • Implementing core design components with software development best practices
  • Distributing implementation work among team members (e.g
  • Task breakdown, acceptance criteria etc.)

Senior Software Engineer

Jenesys Technologies
02.2011 - 08.2013
  • Categorize and design possible solutions to business requirements, in partnership with Process Leads, Business Analyst and Architects
  • Resolved critical technical issues during design, development & post installation support and technical assistance
  • Single handedly developed Android application.

Developer

Infosys Technologies Limited
10.2005 - 10.2009
  • Analysis, coding and performing various cycles of testing (unit testing, integration testing, supporting UAT etc.)
  • Worked as single point of onsite contact for all j2EE and Business Objects applications
  • Worked as configuration Controller for entire Firmenich Team which comprised of around 25 members.

Education

Bachelor of Information Technology -

Kerala University
2005

Skills

  • Leadership
  • Project Management
  • Integration Design
  • Agile Methodologies
  • Technical Architecture
  • Enterprise capabilities,
  • System & B2B Integrations
  • Process Automation
  • Real time Data Integrations
  • Resource budgets and allocations
  • Data mapping and transformation
  • Cloud Computing
  • Vendor Management
  • Problem-Solving
  • Communication

Timeline

Development Manager

Qantas
08.2019 - Current

Technical Lead

Qantas
05.2017 - 07.2019

Senior Consultant

ING Direct
11.2016 - 04.2017

Team Lead

FIS Global
02.2015 - 04.2016

Senior Software Engineer

Jenesys Technologies
02.2011 - 08.2013

Developer

Infosys Technologies Limited
10.2005 - 10.2009

Bachelor of Information Technology -

Kerala University

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Sangeetha Asokarajan