SANGEETHA RAO
Point Cook,Australia
Summary
Results-driven professional with over 10 years of international experience in account management and executive-level support. Expertise in organizational and project management, adept at thriving in high-pressure situations. Proven ability to cultivate relationships with C-level stakeholders and enhance team dynamics. Eager to utilize global experience and skills within a forward-thinking team.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Member
Partner.Co
Melbourne, VIC
08.2025 - Current
- Promoted Partner.Co products through engaging content on social media platforms, increasing brand awareness and driving customer engagement.
- Created and shared high-quality video reels showcasing products, features, and benefits to attract and convert potential customers.
- Leveraged social media trends and audience insights to optimize content and improve reach and visibility.
- Interacted with followers and potential customers, responding to inquiries and providing product information to boost sales.
- Developed and maintained a consistent brand voice across all social media channels to build trust and community.
- Tracked and analyzed social media metrics to evaluate the effectiveness of campaigns and adjust strategies for better results.
- Collaborated with the marketing team to ensure alignment of social media campaigns with overall brand goals.
Career Break – Relocation
Home
Australia
04.2021 - 07.2025
- Relocated to Canberra, Australia to facilitate personal and family needs (Apr 2021 – Dec 2022).
- Moved to Melbourne for better educational opportunities for children (Dec 2022).
- Used this period to adapt to a new culture, manage personal affairs, and settle into a new environment.
- Volunteered at children's school, assisting with excursions and activities.
Operations Specialist (Senior Administrator)
Cleveland Clinic
Abu Dhabi, UAE
11.2019 - 03.2021
- Managed the complete purchasing process with high accuracy and attention to detail.
- Tracked expenses and monitored budgets, ensuring alignment with policies for the academic office.
- Processed travel authorizations and expenses, enforcing reimbursement policies and procedures.
- Assisted leadership in record keeping, data analysis, and operational planning.
- Prepared summary reports, spreadsheets, and managed multiple dashboards.
- Collaborated with various departments on operations assignments.
- Maintained up-to-date knowledge of policies and procedures critical to academic operations.
- Supported office operations and coverage, including the development of PowerPoint presentations.
- Managed the intranet website via SharePoint and prepared annual and monthly reports.
Senior Administrator – Development
Tourism Development and Investment Company (TDIC)
Abu Dhabi, UAE
06.2017 - 08.2018
- Raised purchase requisitions and ensured vendor registration, maintaining an organized tracker.
- Verified invoices and processed Goods Received Notes (GRNs) for timely payment by the Finance Department.
- Proficient in Oracle iProc, Oracle Payables, and Oracle Purchase Order modules.
- Monitored department budget using Excel to ensure adherence to financial limits.
- Managed administrative functions to support the smooth operation of the Development Department.
- Provided daily operational support to the Director, handling various requests (IT, travel, office supplies).
- Prepared presentations, correspondence, and managed document flow requiring signatures.
- Organized client and internal meetings, ensuring confidentiality and timely document handling.
- Coordinated complex travel arrangements and maintained a filing system for sensitive information.
- Liaised with management for departmental coordination and represented the Director as needed.
Administrator – Internal Audit
Tourism Development and Investment Company (TDIC)
Abu Dhabi, UAE
12.2012 - 06.2017
- Provided day-to-day administrative support to the Executive Director of Internal Audit and the Audit Committee.
- Established and managed departmental communication and report issuance processes.
- Handled various special assignments for the Executive Director, both internally and externally.
- Maintained a comprehensive filing system for all communications and documents.
- Coordinated domestic and international travel arrangements, monitoring expenses effectively.
- Arranged access to Aconex and Oracle user modules for various projects.
- Administered timesheets for consultants, ensuring accuracy against received invoices.
- Supported meetings, conferences, and workshops with necessary preparations.
- Maintained discretion and confidentiality in all matters.
- Prepared internal audit templates, memos, and communications as requested.
- Coordinated administrative tasks with other departments to streamline Internal Audit processes.
- Managed the calendars of the Executive Director and Senior Managers, ensuring efficient scheduling.
Administrative Officer
Probe Collections PTY LTD
Melbourne, Australia
02.2010 - 01.2012
- Prepared performance and analytical reports for management to inform decision-making.
- Filtered emails to highlight urgent correspondence and prioritized tasks effectively.
- Conducted data entry and approved accounts payable invoices.
- Managed daily timesheets for casual staff to ensure accurate payroll processing.
- Recommended and trained new administrative staff to enhance team efficiency.
- Generated query reports and inputted responses into the system promptly.
- Compiled ad-hoc reports as requested by senior management.
- Prepared and dispatched invoices and demand letters on behalf of clients.
- Closed accounts on operating systems after reconciliation.
- Organized and monitored office stationery supplies to maintain inventory levels.
Portfolio Administrator
Probe Collections
Melbourne, Australia
02.2005 - 11.2009
- Managed client accounts, providing regular feedback and updates.
- Liaised with debtors to address outstanding debts and overdue accounts.
- Utilized strong communication and negotiation skills to resolve issues effectively.
- Handled cash and performed reconciliations, finalizing payments and processing credit card transactions.
- Achieved positive outcomes through problem-solving and account finalization.
- Ensured customer satisfaction by empathizing with clients and providing exceptional service.
- Managed payment arrangements and promoted promise-to-pay initiatives.
- Adhered to Privacy Act regulations and stayed updated on relevant legislation.
- Prepared and issued demand letters, invoices, and resolved invoicing errors.
- Successfully recovered payments from archived accounts.
Education
Bachelor of Accounting - undefined
Central Queensland University
01.2008
Skills
- Software & Systems: MS Office, Outlook, Oracle EBS (Finance, Procurement, HRMS), E-Governance Portal (E-GP), SharePoint, Aconex, Tableau
- Core Competencies: Budget Control, C-Level Stakeholder Management, Team Leadership, Project Management, Scheduling, Document Control, Data Management
Certification
21st Century Executive Assistance Masterclass
Languages
Hindi
Elementary
Timeline
Team Member
Partner.Co
08.2025 - Current
Career Break – Relocation
Home
04.2021 - 07.2025
Operations Specialist (Senior Administrator)
Cleveland Clinic
11.2019 - 03.2021
Senior Administrator – Development
Tourism Development and Investment Company (TDIC)
06.2017 - 08.2018
Administrator – Internal Audit
Tourism Development and Investment Company (TDIC)
12.2012 - 06.2017
Administrative Officer
Probe Collections PTY LTD
02.2010 - 01.2012
Portfolio Administrator
Probe Collections
02.2005 - 11.2009
Bachelor of Accounting - undefined
Central Queensland University