Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Sangeetha Satheeshkumar

Sydney,NSW

Summary

With five years of extensive experience in Software Testing, I have developed a strong expertise in both manual and automation testing techniques across various types of applications, including web-based and client-server applications. My proficiency in manual testing and API testing methodologies has enabled me to effectively contribute to numerous projects, ensuring the delivery of high-quality software products. I possess a deep understanding of writing and implementing test strategies and plans, designing test cases, and utilizing test tools. My skills extend to executing tests, managing defects, and tracking them to resolution. I am adept at documenting test results and promptly communicating any failures to the relevant module leads, ensuring that issues are addressed in a timely manner. Throughout my career, I have gained hands-on experience with a variety of testing tools, including JIRA, TestRail, Confluence, and Java Selenium IDE for automated test scripts. My experience covers various types of testing such as functional, smoke, sanity, regression, and user acceptance testing. I am also well-versed in Agile methodology, particularly using the Scrum framework, which has enhanced my ability to deliver iterative and incremental value to projects. My experience also includes mobile application testing on both Android and iOS platforms, cross-browser testing using BrowserStack, and integration testing. My technical skills include core Java and OOP concepts, as well as web services testing with tools like Postman and SoapUI. I have experience with Selenium WebDriver using the BDD-Cucumber framework with Gherkin syntax, which has honed my ability to write clear and concise test scenarios. My analytical and problem-solving abilities are complemented by my strong communication skills, allowing me to work independently with minimal supervision or collaboratively as part of a team. I have effectively communicated with clients, customers, and developers regarding project-related queries, ensuring smooth project execution and delivery. I am flexible and versatile, able to adapt to new environments and work on any projects as needed. In addition to my hands-on experience, I hold certifications in SQL, Python Selenium, and Sumologic Log Management, further validating my expertise and commitment to continuous learning and professional development in the field of software testing.

Overview

6
6
years of professional experience

Work History

Senior Test Analyst

HCF
06.2024 - Current
  • As a Senior Test Analyst on the GRC project, i have implemented IBM Openpages system and conducted UAT testing, ensuring workflows met Business and Regulatory requirements.
  • Tested scenarios involving Privacy and Compliance Impact assessments, high/severe-rated incidents, and regulatory compliance workflows.
  • Test Case Development: Designed detailed and structured test cases with clear steps and expected results, ensuring traceability to requirements.
  • Covered end-to-end testing scenarios for incident reporting, workflow transitions, access controls, and action item management.
  • Automation and Reporting: Ensured thorough test coverage and reported results to stakeholders using UAT completion reports and metrics.
  • Contributed to system enhancements by identifying gaps and proposing improvements to workflows and access controls
  • Regulatory Compliance Testing: Ensured scenarios adhered to regulatory requirements, focusing on risk mitigation for Privacy Breaches and Compliance Assessments.
  • Verified compliance frameworks, escalation matrices, and reporting thresholds were correctly implemented in the system.
  • Collaboration and Communication: Worked closely with business users, Privacy Officers, Compliance Assessors, and other stakeholders to gather feedback.
  • Communicated test results, risks, and recommendations in a clear and actionable manner.
  • Enhancement Requests: Proposed system improvements, such as implementing record-level security rules and enhancing workflow transitions for confidential incidents.

Test Engineer

Concert IDC
08.2021 - 04.2024
  • Company Overview: Worked in projects related to Banking - Credit cards, Payments and Healthcare domains
  • Analyzed Business requirement Specifications to understand the scope of application functionality
  • Analyzed the User stories from Sprint backlog, prepared test cases in Squash Test Management tool and Test rail
  • Automated Regression test cases using Selenium tool in Java Eclipse IDE
  • Exposure to DICOM test tools-Dicom viewer
  • Prepared test scenarios, feature files and the step definition files using Automation framework TestNG, BDD, Cucumber (Gherkin Syntax) and POM file
  • Worked in Agile environment and have full exposure to Sprint Planning, Burn down charts, Product Increments, Backlogs
  • Provided tools demo to UAT testers
  • Performed system testing, functional testing, smoke testing and Regression testing
  • Log the defects, monitor the status, Debugging using - Sumologic
  • Have been part of full SDLC of project right from inspection and providing post go live support
  • Execution of test cases in Postman for Collection module
  • Worked in projects related to Banking - Credit cards, Payments and Healthcare domains

Test Engineer

Concert IDC
08.2021 - 04.2024
  • Company Overview: BOC Bank offers customers a simpler and more efficient technology based solution to banking
  • Executed Automated Regression test cases using Selenium tool in Java Eclipse IDE
  • Involved in Mobile application testing - BrowserStack, Android, iOS applications, cross-browser and client/server
  • Performed Mobile application testing, Android, iOS applications, cross-browser, and client/server


  • Actively involved in the preparation of the test cases for payments, catalog tool-Create and maintain test cases, test runs using test management tool-Test Rail
  • Involved in Functional Testing, Integration and UAT testing
  • Understanding the requirements and Functional specifications of the application
  • Experience with ServiceNow Ticket Handling
  • Key Responsibilities: Managed and resolved ServiceNow tickets, ensuring adherence to SLAs while collaborating with teams to streamline workflows.
  • Utilized the Automated Test Framework (ATF) to validate system functionality and ensure smooth upgrades without impacting incident management. Successfully handled 5-10 tickets per week within SLA.

QA ANALYST

Skyduo
01.2019 - 07.2021
  • Project was executed in onshore/offshore model Created bug reports based on identified defects during the execution of tests
  • Conducted manual testing for web-based applications on multiple platforms including Windows and iOS
  • Collaborated with developers to troubleshoot issues related to system functionality
  • Conducted regression testing to validate software updates and enhancements, ensuring backward compatibility and stability
  • Performed functional, regression and integration testing on mobile apps across various devices
  • Participated in sprint planning meetings to ensure adequate coverage of all requirements during the development cycle

Education

BACHELOR OF ENGINEERING - ELECTRICAL AND ELECTRONICS

Anna University

Skills

  • Testing Expertise: Manual and Automation Testing (Selenium WebDriver, Python Selenium Certified)
  • Automation Frameworks: ServiceNow ATF, Selenium
  • API Testing: Postman, SOAP UI, RESTful Services
  • Test Methodologies: Agile-Scrum,SDLC, STLC
  • Log Monitoring & Analytics: Sumo Logic
  • Defect Tracking Management tool: JIRA
  • Test Management: Confluence,,TestRail, Zephyr
  • Database Management: MySQL Server
  • Programming Languages: Core Java, Python (Certified)
  • UAT Testing: End-to-End UAT for Cloud Applications and Enterprise Systems
  • Platforms & Operating Systems: Windows Variants, Basic Linux Commands
  • Version Control Systems: GIT for Version control
  • Test Reporting: Creating detailed test reports and dashboards using Excel and JIRA plugins
  • Cross-Browser Testing: Hands-on with Chrome, Firefox, and Edge for responsive testing
  • Debugging Skills: Log Analysis, Identifying Root Causes using Stack Traces
  • Test Case Design: Proficient in writing detailed test cases and test scenarios for functional and non-functional requirements

Personal Information

Title: Senior Test Analyst

Timeline

Senior Test Analyst

HCF
06.2024 - Current

Test Engineer

Concert IDC
08.2021 - 04.2024

Test Engineer

Concert IDC
08.2021 - 04.2024

QA ANALYST

Skyduo
01.2019 - 07.2021

BACHELOR OF ENGINEERING - ELECTRICAL AND ELECTRONICS

Anna University
Sangeetha Satheeshkumar