Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Food Court Employee
AGS cleaning
Newcastle
01.2023 - Current
Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Kept business entrances clean, tidy and professional in appearance.
Cleaned building floors by sweeping, mopping or vacuuming.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Monitored building security and safety by locking doors or avoiding hazards.
Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Cleaning Assistant
BIC company
Australia
04.2022 - 06.2024
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Answered inbound calls, chats and emails to facilitate customer service.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Developed strong customer relationships to encourage repeat business.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Followed company uniform, performance and security policies with every job.
Removed stains from fabrics when requested by management.
Steam-cleaned or shampooed carpets.
Serviced, cleaned and restocked restrooms.
Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Ensured safety standards were met while using chemical cleaners or operating machinery.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Checked inventory for required supplies and made lists for needed cleaning products.
Stocked supplies such as soap, toilet paper and paper towels.
Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Cleaner
Insideoutside cleaning
Five Dock, NSW
03.2021 - 03.2022
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Sanitized frequented areas and equipment using approved supplies.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Vacuumed carpets in all areas of the office.
Kept business entrances clean, tidy and professional in appearance.
Notified building managers about needed repairs to maintain public safety.
Followed security rules when disarming alarm systems and leaving.
Polished furniture and fixtures regularly.
Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Wet and spot mopped to clean floors and other surfaces in public corridors.