Professional healthcare support worker with strong focus on patient care and efficient service delivery. Demonstrated expertise in assisting medical staff, maintaining sterile environments, and handling patient needs with compassion. Known for effective team collaboration and adaptability to changing demands, ensuring smooth operations and reliable support. Skilled in basic medical procedures, patient communication, and maintaining accurate records.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospital Aide
Sn Hospital, Kadapra,niranam, Kerala, India-689621
06.2020 - 01.2023
Assisted nursing staff with patient care tasks, ensuring comfort and safety.
Maintained cleanliness and organization in patient areas to promote a hygienic environment.
Supported medical team by transporting patients to various departments as needed.
Followed established protocols for infection control and safety measures diligently.
Engaged with patients and families, offering compassionate support and clear communication.
Improved patient comfort by providing attentive and compassionate care during hospital stays.
Collaborated with interdisciplinary healthcare teams to provide comprehensive care to diverse patient populations within the hospital setting.
Ensured prompt delivery of meal trays to patients according to dietary restrictions while maintaining nutritional standards set forth by dietitians.
Enhanced patient satisfaction through effective communication with patients, families, and medical staff.
Reduced fall risks for elderly patients by providing ambulatory assistance during transfers or walking exercises as prescribed by physical therapists.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Documented patient information and care activities in electronic health record.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Retail Team Member
Asian Bazar,287 Main Road,Glenorchy-7010,Tasmania
02.2023 - 01.2024
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Operated point-of-sale systems efficiently, processing transactions and managing cash accurately.
Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
Collaborated with team members to meet daily sales goals, consistently exceeding targets throughout tenure.
Participated in loss prevention efforts by monitoring customer activity and reporting suspicious behavior to management.
Assisted customers with prompt and polite support in-person and via phone.
Grocery Delivery Driver
Coles Supermarket,channel Highway,kingston-7050,
02.2024 - 02.2025
Adapted quickly to changing store demands, demonstrating flexibility in various roles as needed.
Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
Maintained accurate records of deliveries and inventory for operational efficiency.
Conducted vehicle inspections to ensure compliance with safety standards before each shift.
Collaborated with warehouse staff to streamline order preparation and dispatch processes.
Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
Handled customer complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Maintained a clean and organised delivery vehicle, ensuring safe transportation of perishable goods.
Filled out load paperwork and DOT-mandated log books.
Security Officer
Fields Securityand Wilson Security,Hobart
03.2025 - 06.2025
Monitored premises to ensure safety and compliance with security protocols.
Conducted regular patrols to deter and detect any suspicious activities.
Responded promptly to alarms and emergencies, coordinating with local law enforcement when necessary.
Prepared detailed incident reports documenting occurrences for management review.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Reported suspicious activities and persons to law enforcement.
Monitored CCTV cameras and alarm systems for security breaches.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
Diploma - Technology
Luna Institute of Technology
Kerala,India
2004
Skills
General security
Patient care
Basic life support
Patient transportation
Blood pressure measurement
Medical equipment operation
Patient hygiene assistance
Healthcare documentation
Teamwork
Problem-solving
Time management
Multitasking
Organizational skills
Adaptability and flexibility
Verbal and written communication
Customer service
POS systems
Inventory tracking
Loss prevention
Cash handling
Safety and cleanliness standards
Microsoft applications proficiency
Security practices
Document management
Fire safety training
First aid and CPR certified
Certification
Hold a valid Tasmanian driving licence full-c
First aid certificate
Working with vulnerable people card
Certificate II in security and operations.
Timeline
Security Officer
Fields Securityand Wilson Security,Hobart
03.2025 - 06.2025
Grocery Delivery Driver
Coles Supermarket,channel Highway,kingston-7050,
02.2024 - 02.2025
Retail Team Member
Asian Bazar,287 Main Road,Glenorchy-7010,Tasmania
02.2023 - 01.2024
Hospital Aide
Sn Hospital, Kadapra,niranam, Kerala, India-689621
Security Officer West Florida Hospital at Allied Universal Security ServicesSecurity Officer West Florida Hospital at Allied Universal Security Services