Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Sanitta Ofisa

Forest Hill,VIC

Summary

Dedicated operations advisor with proven expertise in compliance assurance and effective communication. Committed to delivering high-quality guidance and administrative support to enhance stakeholder satisfaction. Detail-oriented Operations Advisor with proven skills in report writing, compliance, and stakeholder engagement. Committed to enhancing community safety through effective problem-solving and communication.

Overview

7
7
years of professional experience

Work History

Operations Advisor

Department Of Corrections
Wellington, NZ
10.2023 - 02.2025
  • Answer inbound calls and emails relating to Electronic monitoring.
  • Provide high quality, accurate and timely advice to all stakeholders.
  • Manage and monitor the whereabouts of people on an electronically monitored work, using agreed frameworks.
  • Liaise with relevant stakeholders for all suspected of confirmed non-compliance to ensure the safety of the community.
  • Prepare accurate and full reports as required while utilising IOMS (Offender Management System) to manage offender data, incidents and case reports.
  • Make crictical decisions in relation to people subject to electronic monitoring.
  • Part of the High-Risk Team who reported to Probation Officers and the High Risk Management team about the highest risk offenders.

Church Administrator

JITW Worship Centre Church
Upper Hutt, Wellington, NZ
01.2019 - 01.2025
  • Managed daily operations and administrative functions of church activities.
  • Oversaw financial record-keeping and budget management for church activities.
  • Provided administrative support including answering phones, responding to emails and scheduling appointments.
  • Maintained accurate records of membership, donations, and contributions.
  • Compiled weekly service bulletins and monthly newsletters, ensuring timely distribution to congregation members.

Head Coach / Certified Group Fitness Instructor

F45
Upper Hutt, Wellington, NZ
04.2020 - 10.2023
  • Led group training sessions to enhance member engagement and fitness levels.
  • Monitored class attendance and member progress for targeted program adjustments.
  • Conducted fitness assessments to evaluate member strengths and areas for improvement.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Online Assistant

Countdown
Upper Hutt, Wellington, NZ
07.2018 - 01.2021
  • Managed online customer inquiries and provided timely support for various issues.
  • Processed online orders and maintained accurate records of transactions and customer data.
  • Resolved customer complaints in a timely manner.
  • Gained Supervisor experience to assist in managing the team to work efficiently and effectivley.

Education

Bachelor of Commerce - Management And Information Systems

Victoria University
Wellingon, NZ
12-2022

Sports, Exercise & Leisure Operations -

Skills Active Aoteroa
New Zealand
12-2020

Skills

  • Report writing and compliance
  • Administrative support
  • Effective communication
  • Customer service - Stakeholder engagement
  • Data tracking
  • Analytical Skills
  • Budget management
  • Decision-making

Affiliations

  • Power-Lifting
  • Volleyball
  • Music

References

References available upon request.

Timeline

Operations Advisor

Department Of Corrections
10.2023 - 02.2025

Head Coach / Certified Group Fitness Instructor

F45
04.2020 - 10.2023

Church Administrator

JITW Worship Centre Church
01.2019 - 01.2025

Online Assistant

Countdown
07.2018 - 01.2021

Bachelor of Commerce - Management And Information Systems

Victoria University

Sports, Exercise & Leisure Operations -

Skills Active Aoteroa

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Sanitta Ofisa