Summary
Overview
Work History
Education
Skills
Key Achievements
Resume
Timeline
Generic

Saniya Tamuno

Perth,WA

Summary

Dependable and personable professional with a strong background in member engagement, communications, events, and community-building. Known for thoughtful and ethical communication, with a commitment to transparency and inclusivity. Experienced in CRM management, event coordination, and campaign support, with a drive to deliver meaningful experiences and foster genuine connections. Recognised for clear, confident communication and trusted as a reliable point of contact. Dedicated to continuous improvement, thoughtful problem-solving, and building impactful relationships that support long-term growth and shared success.

Overview

4
4
years of professional experience

Work History

Participant Engagement Assistant

The Raine Study, The University of Western Australia
Perth, WA
08.2024 - Current
  • Ensure the representation and engagement of The Raine Study’s lifelong participants and its community in all stages of research.
  • Implement structured participant recruitment strategies for involving community representatives in research activities.
  • Collaborate with researchers to co-design tailored engagement strategies that align with specific project aims.
  • Develop educational content and strategies for participants, focusing on the significance of their involvement in the study, while recognising and valuing their time commitment.
  • Oversee participant communications, official invitations, and logistical coordination for stakeholder events and the annual symposium.
  • Develop plain language summaries and data visualisation tools to communicate research findings to diverse audiences.
  • Manage and create content for The Raine Study’s social media channels for participants and wider audiences, including Facebook, Instagram, and newsletters.
  • Manage community conversation workshops by planning, advertising, and facilitating focus groups, and other Cohort Consultation events.
  • Maintain a database of participants with research interests to strengthen researcher-community connections.
  • Facilitate qualitative data collection on participant experiences to inform engagement strategies.

Research Admin Assistant

The Raine Study, The University of Western Australia
Perth, WA
02.2023 - 02.2025
  • Managed and maintained a scheduling database for participant appointments, coordinating and documenting communications via phone, text, email, letters, and social media.
  • Collaborated across departments to enhance participant engagement by developing and implementing targeted social media strategies for diverse participant cohorts.
  • Managed daily financial operations of the study, which involved overseeing petty cash and reconciling monthly credit card transactions.
  • Managed the online questionnaire links to participants and monitored completion.
  • Collected and managed participant consent documentation.
  • Maintained and organised filing systems for confidential documents and records.
  • Handled all daily customer enquiries and appropriately delegated them to team members when necessary.

Client Liaison/Events Coordinator

The Rotorua Business Chamber
Rotorua, New Zealand
03.2021 - 10.2022
  • Marketed and publicised events in social calendars.
  • Coordinated with vendors and company personnel to facilitate events. Managed all arrangements right through to executing and attending events as the Member Liaison person.
  • Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
  • Organised venues, budgets, guest lists, catering and event timeline.
  • Independently organised over 40 events.
  • Member recruiting, selling memberships and relationship building that included one-on-one strategic planning meetings with members.
  • Main contact between the public and members of the Chamber. Responsible for all Member Liaison and general enquiries on a day-to-day basis.
  • Handled client questions and concerns via different communication channels.
  • Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.
  • Attend meetings to finalise and distribute minutes, ensuring that all actions are documented.
  • Monitored Facebook and Website platforms to build customer connections.
  • Assessed event success and identified improvement areas through creation of client feedback surveys.
  • Experience with newsletters and advertising through the use of platforms such as Mailchimp and Canva.
  • Online approval/wet-stamping of Export Certification of goods, including managing the process with members/clients.

Education

Certificate of Engagement - Essentials of Engagement

IAP2 Australasia
Perth
02-2025

Mental Health First Aid Australia
Perth
10-2024

Royal Life Saving Western Australia
Perth
03-2024

Bachelor of Science - Psychology & Neuroscience

University of Otago
Dunedin, New Zealand
07-2021

Skills

  • Recruitment Strategy
  • Relationship Management
  • Customer Service
  • Event Planning & Coordination
  • Strategic Communication
  • Marketing Campaign Execution
  • CRM Database Management
  • Public Speaking & Presentations
  • Social Media Engagement
  • Cross-functional Team Collaboration
  • Time Management & Organisation

Key Achievements

  • Facilitated a Participant Priority Setting Workshop to identify health research priorities based on participant input; authored a detailed summary report and co-developed a manuscript for submission to BMC Research Involvement and Engagement.
  • Planned and coordinated a Raine Study showcase at the Telethon Family Festival, engaging with the community to highlight our research.
  • Mentored and managed four interns through the McCusker Centre for Citizenship, delivering structured guidance and impactful project assignments.
  • Awarded a Professional Development Grant from The University of Western Australia to undertake a specialised course in Community and Stakeholder Engagement to enhance professional skills in participant and public involvement.
  • Successfully authored and designed over 80 social media posts, driving increased engagement and visibility while enhancing participant understanding of Raine Study research and activities.
  • Managed the ‘Participant Enhancement Strategies’ project: a consumer engagement initiative which employed themed analysis to educate the administrative staff on diverse methods for improving participation.
  • Coordinated a multi-stakeholder awards evening, managing logistics, communications, and stakeholder engagement to deliver a successful event that celebrated community contributions and strengthened cross-sector relationships.
  • Led a creative COVID-19 vaccination campaign using a mobile clinic on the back of a bus, increasing vaccine accessibility and uptake in hard-to-reach communities through innovative outreach and public health messaging.

Resume

Elissa Denton (Former Supervisor, The Raine Study)

0419 519 506

Izzy Wasilew (Generations Coordinator, The Raine Study)

0422 185 152

Timeline

Participant Engagement Assistant

The Raine Study, The University of Western Australia
08.2024 - Current

Research Admin Assistant

The Raine Study, The University of Western Australia
02.2023 - 02.2025

Client Liaison/Events Coordinator

The Rotorua Business Chamber
03.2021 - 10.2022

Certificate of Engagement - Essentials of Engagement

IAP2 Australasia

Mental Health First Aid Australia

Royal Life Saving Western Australia

Bachelor of Science - Psychology & Neuroscience

University of Otago

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Saniya Tamuno