Sanjana Raut
Lalitpur Municipality Ward 18
Summary
Proven track record in enhancing customer experience and streamlining inventory processes as a Pharmacy Assistant at Shishang Pharmacy. Skilled in answering customer questions with empathy and efficiency, and adept at maintaining stock levels. Demonstrated ability to manage sensitive information with professionalism, significantly improving client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Shishang Pharmacy
10.2023 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Receptionist
Sharada Readymix Concrete Pvt.Ltd.
09.2022 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
CMA - General Medicine
Lalit Polytechnic Training Institute
Lalitpur 06.2019
12th - Accounting And Business Management
NIMS
Lagankhel, Lalitpur 2017
10th - Science Education
Bright Future Higher Secondary School
Satibato-15, Lalitpur 06.2013
Skills
- Stocking shelves
- Answering customer questions
- Product restocking
- Supply Restocking
Timeline
Pharmacy Assistant
Shishang Pharmacy
10.2023 - Current
Receptionist
Sharada Readymix Concrete Pvt.Ltd.
09.2022 - 08.2023
CMA - General Medicine
Lalit Polytechnic Training Institute
12th - Accounting And Business Management
NIMS
10th - Science Education
Bright Future Higher Secondary School
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