SANJANA Sanjana

Sales Assistant

SANDHU BOUTIQUE

ADELADE, SA

03.2023 - 02.2024

Provided excellent customer service to clients in person and over the phone.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Informed customers about current promotions and discounts.
Replenished merchandise on shelves as needed throughout the day.
Ensured compliance with company policies and procedures at all times.
Processed orders accurately and efficiently using a POS system.
Analyzed customer feedback data to identify areas of improvement within store's services.
Assisted customers with returns, exchanges and refunds.
Maintained cleanliness of the sales floor area at all times.
Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Attended staff meetings to discuss new products or changes in store policy or procedure.
Organized stockroom shelves, racks and bins according to store layout and product categories.
Resolved customer complaints in a timely manner.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Processed special orders for out-of-stock items when necessary.
Ensured that all promotional materials were properly displayed in their designated areas.
Managed cash register transactions accurately and efficiently.
Greeted customers and provided assistance with product selection.
Built and maintained relationships with peers and upper management to drive team success.
Helped customers find specific products, answered questions, and offered product advice.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Maintained records related to sales for store management.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.