Sanjana Rahman Jui
8 Havelock St, Maidstone
Summary
Proven track record in customer service and cash handling, demonstrated at Meena Bazar by expertly managing high-pressure situations and ensuring accurate financial transactions. Skilled in customer complaint resolution and maintaining patience, excel in creating a positive shopping experience. Focus on customer satisfaction and drawer management has consistently enhanced store efficiency. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
5
5
years of professional experience
Work History
Shipping and Picking
E Pharmacy
02.2024 - 05.2024
- Reviewed order data to verify transactions and shipping dates.
- Analyzed data to prepare reports and identify process improvements.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Customer Service Cashier
Meena Bazar
02.2019 - 09.2023
- Maintained clean and organized workspace, promoting welcoming environment for customers.
- Balanced cash registers accurately at end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Answered product questions using knowledge of sales and store promotions.
- Performed cash, card and check transactions to complete customer purchases.
Education
Bachelor of Arts -
Mirpur Girls Laboratory College
Dhaka, Bangladesh 04.2001 -
Skills
Customer Service
references
Reference: on request
sincerely
Sanajana Rahaman Jui
Timeline
Shipping and Picking
E Pharmacy
02.2024 - 05.2024
Customer Service Cashier
Meena Bazar
02.2019 - 09.2023
Bachelor of Arts -
Mirpur Girls Laboratory College
04.2001 -
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