SANJAYA LANKA
Brisbane,QLD
Summary
Proactive and meticulous Coordinator with over 10 years of experience in Fashion industry. Proficiencies in fashion product development, material sourcing,price costing ,sales and marketing and bulk order followup. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
17
17
years of professional experience
Work History
Manager, Product Coordination
Bernard Botejue Industries (Pvt) Ltd
11.2019 - 05.2023
- Led frontend sales and marketing activities including new product development ,price costing ,material procurement, responsible for on time bulk deliveries as per the T&A.
- Established team priorities, maintained schedules and monitored performance.
- Fostered strong relationships with customers, management, and team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Senior Coordinator (Bulk Production)
Emjay International (Pvt) Ltd & Penguin Sportswear (Pvt) Ltd
01.2017 - 01.2019
- Material Purchasing and Supplier price negotiation.
- Bulk production execution and material procurement.
- Key accounts: Decathlon Sportswear (Ladies and Kids knit Products) and H&M (Men's & Ladies Underwear products).
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Coordinator Costing & Product Development
Hirdaramani Group (HKCO)
01.2014 - 01.2017
- Senior Product Development Coordinator for Tommy Hilfiger & Levi's Knit products brands
- Responsible for product development and price costing for licensee products and negotiate for better price for bulk placements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Senior Merchandiser (Development & Bulk Execution)
JB Apparels -Lanka Garment Manufacturing Pvt. Ltd
01.2011 - 01.2014
- Started as a management trainee and gained experience in costing, product development, and bulk production
- Worked on children's product testing protocols, printing, embroidery executions, and washing techniques
- Key account: Gerson and Gerson USA (www.bonniejean.com).
Customer Service Supervisor
Sainsbury's Super Market
01.2008 - 01.2010
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Front Officer (All Front Desk Operation Sales & Marketing)
Langland Hotel
01.2007 - 01.2008
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept accounts in balance and ran daily reports to verify totals.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Marketing Executive
Pinnalanda Group (Pvt) Ltd
01.2006 - 12.2006
- Assisted the Manager of Marketing & Sales to increase corporate client base and boost revenue.
Education
Advanced Diploma in Business Administration -
Steven's College of Technology And Management
London,United Kingdom08.2008
Bachelor of Commerce - Marketing And Advertisement
University of Pune India
India08.2006
G. C. E. Advanced Level -
Pinnawala Central College
01.2002
G. C. E. Ordinary Level -
Pinnawala Central College
01.1998
Skills
- Excellent communication and teamwork skills
- Purchase Orders
- Task Delegation
- Workflow Coordination
- Production Reporting
- Materials Management
- The ability to identify and offer effective solutions to problems
- Adapt to various ERP Systems
- Presentation skills and the ability to explain data clearly
- Strong decision-making skills
Languages
English
Full Professional
Work Rights
Open to Fulltime or Casual Basis with No restriction to work
Additional Information
Driving Licence and Vehicle Available
References
available on request
Timeline
Manager, Product Coordination
Bernard Botejue Industries (Pvt) Ltd
11.2019 - 05.2023
Senior Coordinator (Bulk Production)
Emjay International (Pvt) Ltd & Penguin Sportswear (Pvt) Ltd
01.2017 - 01.2019
Coordinator Costing & Product Development
Hirdaramani Group (HKCO)
01.2014 - 01.2017
Senior Merchandiser (Development & Bulk Execution)
JB Apparels -Lanka Garment Manufacturing Pvt. Ltd
01.2011 - 01.2014
Customer Service Supervisor
Sainsbury's Super Market
01.2008 - 01.2010
Front Officer (All Front Desk Operation Sales & Marketing)
Langland Hotel
01.2007 - 01.2008
Marketing Executive
Pinnalanda Group (Pvt) Ltd
01.2006 - 12.2006
Advanced Diploma in Business Administration -
Steven's College of Technology And Management
Bachelor of Commerce - Marketing And Advertisement
University of Pune India
G. C. E. Advanced Level -
Pinnawala Central College
G. C. E. Ordinary Level -
Pinnawala Central College
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