Sanjeeta Pahari
Sydney,NSW
Summary
Dedicated international student from Nepal pursuing a degree in Information and Communication Technology at Western Sydney University, with over two years of customer service experience in retail and hospitality. Proven ability to deliver exceptional customer experiences through strong communication skills and a solid work ethic. Adept at adapting to diverse environments while maintaining a focus on client satisfaction and operational efficiency. Seeking to leverage technical knowledge and customer service expertise in a dynamic role within the technology sector.
Overview
2
2
years of professional experience
Work History
Crust Pizza
Team Member
Bondi Junction, NSW
03.2024 - 10.2024
- Managed high-order volumes with precision.
- Coordinated efforts with colleagues to reach sales objectives and improve consumer experience.
Team Member
Cubby House,Kyle Bay
South Hurstville, NSW
04.2023 - 01.2024
- Managed customer orders effectively, maintaining a courteous and professional appearance.
- Ensured efficient workflow in demanding situations.
Customer Service Assistant
Nepalese Clothing Boutique store
Auburn, NSW
07.2022 - 11.2022
- Facilitated customer decisions in choosing appropriate items based on their requirements.
- Kept store environment visually appealing and organized.
- Contacted customers about potential service upgrades, new services and account changes.
Education
Bachelor in Information And Communication Technology - Networking And Cloud Computing
Western Sydney University
Sydney, NSW01-2026
Diploma in Information And Communication Technology - Information And Communication Technology
Western Sydney International College
Parramatta, NSW01-2023
High School Diploma -
Motherland Higher Secondary School
Masbar, Pokhara, Nepal01-2021
Sainik Awasiya Mahavidhyala
Pokhara, Nepal01-2019
Skills
- Menu development
- Employee scheduling
- Franchise compliance
- Health and safety regulations
- Promotions planning
- Local marketing
Affiliations
· Retail sales and customer service
· Enthusiasm for Learning & development
· Strong communication, active listening, and problem-solving skills.
· Ability to work cohesively with team members
Timeline
Crust Pizza
Team Member
03.2024 - 10.2024
Team Member
Cubby House,Kyle Bay
04.2023 - 01.2024
Customer Service Assistant
Nepalese Clothing Boutique store
07.2022 - 11.2022
Bachelor in Information And Communication Technology - Networking And Cloud Computing
Western Sydney University
Diploma in Information And Communication Technology - Information And Communication Technology
Western Sydney International College
High School Diploma -
Motherland Higher Secondary School
Sainik Awasiya Mahavidhyala
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