Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Sanjeev Barala

Melbourne,VIC

Summary

Experienced Design Engineer with a proven track record in the telecommunications industry. Proficient in Ethernet, Wide Area Network (WAN), Optical Fibre, SD-WAN, SDNS, WDM, and Service & Network Infrastructure Design. Strong information technology professional with a demonstrated history of successful projects.

Overview

24
24
years of professional experience

Work History

Design Engineer

Optus
Melbourne, VIC
03.2010 - 03.2024
  • Design and implementation of various network services, including fiber services, across multiple platforms such as GIS system PNI and SDWAN, SDNS, DSL, VPLS, DWDM, and legacy technologies like ATM, X.163, and SDH
  • Perform OTDR fiber analysis and reporting, along with CDPMD (Fiber Characterization) analysis and reporting.
  • Provide technical support, serving as a 24x7 escalation point and subject matter expert (SME) for various network technologies
  • Assist in resolving complex provisioning faults to maintain service continuity and reliability
  • Support field staff during and out-of-hours operations, troubleshooting and resolving complex network issues
  • Develop diverse network design proposals in response to pre-sales requests, accompanied by detailed technical documentation outlining architecture, equipment specifications, implementation plans, and visual aids for clarity.
  • Ensure all services are commissioned, tested, and delivered on time within agreed SLAs, maintaining service quality and customer satisfaction
  • Collaborate with project managers (PMs), customer implementation managers (CIMs), vendors, and contractors to ensure timely service delivery
  • Engage with relevant stakeholders, including Solutions Architects, Network Capacity Planners, Product Engineers, and IT Application teams, to ensure solutions meet customer requirements
  • Foster strong relationships with vendors, third-party carriers, external contractors, and authorities to facilitate collaboration and service delivery
  • Actively participate in design requests to support infrastructure migrations, relocations, rectifications, or decommissioning works, ensuring smooth transitions and minimal disruption to services.

Customer Technician

AAPT
Richmond, VIC
06.2006 - 03.2010
  • Accountable for the 24 hours 365 days per year support of the customer edge network and also of customer tails provided by third party carriers (where technically possible)
  • Remote support to channel partners over variety of products delivered across xDSL, VOIP, VODSL, ATM, IP, PSTN, ISDN
  • Diagnosis and fault resolution, including working in conjunction with the AAPT field force, 3rd party field technicians, and suppliers, to isolate and rule out faults within different segments of the network
  • Handle queries and faults related to products such as Mid-Band Ethernet, VPN (with nation wide connectivity of multiple sites), Internet, Broadband ADSL, ATM, Leased Lines, and Voice etc
  • Fault investigation included configuring/modifying (not limited to); DSLAM ports (Cisco, Lucent, Hatteras); ATM path on BPX, call plans on EWSD, CS2K, sub-interfaces related to individual tails on BRAS, accounts on RADIUS server, and managed services like Cisco, Open 501/531, Copper jet, Data flex (not limited to)
  • Worked on Solar winds to setup nodes for monitoring services and utilize the same application to resolve incidents mainly with utilization, performance issues on individual tails or backhaul related
  • Resolution of issues related to layer1, 2 and 3 across variety of connection types in place for Powertel partners example: ATM hand off, Ethernet handoff, Managed port, Partner VRF etc
  • Expert in analysing results in cableshark tests done on copper pairs for DSL services and raising the fault further with Telstra as interference investigation based on the diagnosis
  • Configuration of interior routing protocols in AAPT environment
  • Documented and provided training on technologies and products which Service Assurance team supports.

Network Engineer

Telerex communication
06.2000 - 06.2003
  • Configured platforms including Windows 2000 Server, Windows NT, Windows 95 & 98, and XP
  • Coordinate the on site training of employees through multi-media courses and one-on-one training
  • Provide helpdesk support to the internal employee network and the external client network
  • Configured software/hardware at PC set-up to meet individual users needs
  • Update and maintain all installed software and maintain all hardware for the operations group, 56 users
  • Performed installations within the operations division
  • Maintained the computer networking system and telephone equipment, such as CSU/DSU units, routers, switched hubs and dial-up modems, for the company.

Education

Computer Science - Computer Science

Swinburne University of Technology
01.2006

Bachelor of Electronics and Communication - Electrical, Electronics and Communications Engineering

Kurukshetra University
01.2000

Campus School

Skills

  • LAN Switching
  • MPLS VPN
  • Dynamic Routing
  • Fiber Optic Networks
  • Small World - PNI
  • Infrastructure planning and design
  • Technical Troubleshooting
  • Technical Solutions Development
  • Organized and detail-oriented
  • Microsoft Office proficiency
  • Interpersonal Communication
  • Internal Communications

Websites

Timeline

Design Engineer

Optus
03.2010 - 03.2024

Customer Technician

AAPT
06.2006 - 03.2010

Network Engineer

Telerex communication
06.2000 - 06.2003

Computer Science - Computer Science

Swinburne University of Technology

Bachelor of Electronics and Communication - Electrical, Electronics and Communications Engineering

Kurukshetra University

Campus School

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Sanjeev Barala