Overview
Work History
Timeline
Generic

SANJEEV BHANGAL

VALLEY VIEW,SA

Overview

19
19
years of professional experience

Work History

Test Administrator

NCS Pearson
01.2022 - 01.2023
  • Conducted NAPLAN Trail Testing across Metropolitan Adelaide and Regional South Australia.
  • Coordinated between Schools and ACARA through NCS Pearson regarding the NAPLAN Trail Testing.
  • Made various reports about completion of testing and shared feedback for implementation of any changes.

Contractor

Australia Post
01.2019 - Current
  • Sorted articles according to sorting sheets, demonstrating efficient organization and attention to detail.
  • Organized businesses and residential runs, showcasing adaptability in responding to business needs.
  • Managed calling cards, redirections, and new labels of articles to facilitate smooth logistics operations.
  • Handled customer pick-ups, provided professional customer service and maintained a reputable image.
  • Performed the evening post office run from the post office to the delivery home base, displaying reliability and commitment to meeting deadlines.

Senior Test Administrator

NSEIT
01.2010 - 01.2019
  • Shared technical expertise across hardware and software components by installing, administering, testing, and resolving issues on PCs, networking, IT racks, switches, patch panels, CCTV recordings, and associated servers, modems, printers, DVRs, software, LAN ports, connectors, and local servers.
  • Enhanced operational efficiency by hosting various online examinations through the Secure Provisioning System (SPS), showcasing proficiency in online exam administration.
  • Improved customer service by managing the ticket queries system through Manage Engine and ensuring a comprehensive database of queries, applying strong organizational skills to keep resolutions updated.
  • Strengthened compliance in collaboration with local government bodies to comply with legislative compliances, highlighting the ability to navigate complex regulatory requirements.
  • Ensured accuracy and consistency by maintaining and updating technical documents and procedures, showcasing meticulous attention to detail and documentation expertise.
  • Promoted seamless integration of various systems by working collaboratively with cross-functional teams.
  • Received recognition for providing exceptional technical support to teams within the organization and external clients, demonstrating a broad range of technical knowledge and troubleshooting abilities.
  • Successfully executed various projects end-to-end, including operation optimization, such as installing questions, uploading results, and maintaining the integrity of information on servers.
  • Enhanced data analysis and reporting capabilities by overseeing company batch timings in company-owned and external centers, including ensuring they were reported on, monitored, and analyzed for discrepancies.
  • Demonstrated flexibility and adaptability in managing remote assessment processes by conducting online exams and mock drills across various locations.
  • Played a crucial role as a stakeholder in the database installation (Question bank) on local servers from the central server, showcasing expertise in database management and coordination within a distributed system.

Marketing Manager

Sports Central Gym Fitness Centre
01.2010 - 12.2010
  • Managed consumer research to create client-specific strategies across branding and lead-generation tactics.
  • Produced and published content on media channels, establishing the organization as a thought leader.
  • Successful product launches and marketing events, resulting in increased visibility and revenue.
  • Built relationships with external agencies and vendors, resulting in effective collaborations and partnerships.
  • Demonstrated efficient use of marketing budget, leading to increased ROI and cost savings.
  • Achieved higher website traffic and conversion rates with digital campaigns and website optimization.
  • Improved customer engagement and loyalty, resulting in increased customer retention and advocacy.
  • Increased customer acquisition and improved conversion rates by sharing market analysis expertise and consumer behavior to develop tailored marketing approaches that resonated with the target audience.
  • Implemented a streamlined customer support system, resulting in faster response times and enhanced problem resolution.
  • Drove brand promotion and increased the business profile across the state by launching a targeted social media campaign, engaging influencers, and organizing community events to foster brand loyalty.
  • Accelerated the franchisee's growth by providing comprehensive training programs for staff members, equipping them with essential skills and knowledge to drive sales and deliver exceptional customer service.

Centre Manager

Amoha Education
01.2008 - 12.2010

Sales Executive

HFCL Infotel
01.2006 - 12.2008

Timeline

Test Administrator

NCS Pearson
01.2022 - 01.2023

Contractor

Australia Post
01.2019 - Current

Senior Test Administrator

NSEIT
01.2010 - 01.2019

Marketing Manager

Sports Central Gym Fitness Centre
01.2010 - 12.2010

Centre Manager

Amoha Education
01.2008 - 12.2010

Sales Executive

HFCL Infotel
01.2006 - 12.2008

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SANJEEV BHANGAL