Sanjeev Gurung
Ascot Park ,Adelaide,SA
Summary
Compassionate, dedicated individual and Passionate about providing quality care and support to elderly individuals with dignity and respect. Strong communication, patience, and teamwork skills, with a natural ability to build trust and rapport with residents. Experienced in customer service and adaptable to fast-paced environments.Quickly adapt to new procedures and tasks, consistently enhancing customer service standards in each position. Background in cleaning, customer support representative
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cleaning Assistant
Professional Expert Team PtY Ltd,
01.2024 - Current
- Perform residential and commercial cleaning
- Maintain a high level of cleanliness and hygiene
- Maintain strong client relationships and ensured customer satisfaction
- Efficiently execution of cleaning schedules
- Ensured safety standards were met while using chemical cleaners or operating machinery
Personal Care Worker (Student Placement)
AnglicareSA
Westbourne Park, SA
03.2025 - 04.2025
- Provided personal care support, including showering, dressing, feeding, and toileting.
- Built a close relationship with residents while practicing active listening and empathy.
- Assisted with mobility and transfers following a no-lift policy and using equipment such as lifters and wheelchairs.
- Supported the implementation of individualized care plans under the supervision of senior staff.
- Worked alongside RNs, ENs, and lifestyle teams.
- Completed 120 hours placement |Morning and evening shifts.
Cleaner Attendant
One Care Support Services
Woodville, SA
09.2024 - 11.2025
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Completed routine maintenance checks, notifying management of needed repairs.
Customer Service Representative
Classic Tech ISP
- Provided customer support to clients via phone, email, addressing enquiries
- Identified upsell opportunities, boosting company revenue.
- Provided comprehensive training to new CSR team members
Education
Master of Technology - Software Engineering
Federation University
Certificate Ill in Individual Support (Ageing & Disability) -
National College Australia
Adelaide, SASkills
- Compassion & Empathy
- Patience & Understanding
- Strong Communication Skills
- Active Listening
- Teamwork & Collaboration
- Time Management
- Personal care support
- Care plan implementation
Certification
- Precise Thick-N Instant User Training
- Cardiopulmonary Resuscitation
- Basic Emergency Life Support
- First Aid
Volunteering Activiites
Volunteer and Member, Sewaranyakeshari Samaj, Kathmandu, Nepal
- Blood Donation Program,
- Free health checkup and medical camp, warm clothes, and stationery distribution to students of rural schools in Gorkha District
References
References available upon request.
Timeline
Personal Care Worker (Student Placement)
AnglicareSA
03.2025 - 04.2025
Cleaner Attendant
One Care Support Services
09.2024 - 11.2025
Cleaning Assistant
Professional Expert Team PtY Ltd,
01.2024 - Current
Customer Service Representative
Classic Tech ISP
Master of Technology - Software Engineering
Federation University
Certificate Ill in Individual Support (Ageing & Disability) -
National College Australia
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