Sanjida Akter
Rockdale,Australia
Summary
I am a compassionate and reliable individual currently studying Certificate III in Individual Support (Ageing & Disability). I am looking to begin my career in disability support, and although I don’t have direct experience yet, I have done volunteer work and supported people in my community. I also work in customer service, which helps me develop strong communication, patience, and people-handling skills. I’m eager to bring these qualities into a support worker role.
Overview
4
4
years of professional experience
Work History
Team Member
Guzman y Gomez
Sydney, Australia
11.2023 - Current
- Assisted customers with care and patience
- Worked with a diverse team in a fast-paced setting
- Followed hygiene, safety, and routine procedures
- Maintained a clean and supportive work environment
- (Demonstrates reliability, routine-following, and people skills)
Community Outreach Assistant
Tech4Care NGO
Dhaka, Bangladesh
01.2021 - 06.2023
- Helped set up and run basic computer and mobile phone training for elderly and people with disabilities
- Provided one-on-one support to participants with limited mobility or low vision
- Assisted in collecting feedback and helping individuals with online services and access
- Used technical knowledge from Computer Science background to simplify digital tools for participants
Education
Bachelor - Computer Science
American International University
Dhaka, Bangladesh01-2022
Master of Business Analytics -
Victoria University
AustraliaSkills
- Communication & Listening Skills
- Friendly and Person-Centered Approach
- Patience and Empathy
- Time Management & Responsibility
- Team Collaboration
- Cultural Sensitivity
- Understanding of Basic Care Principles
- Safety compliance
Certificates Checks
- RPL Certificate III in Individual Support (Ageing & Disability)
- First Aid & CPR (HLTAID011)
- NDIS Worker Check
- Working With Children Check
Volunteer Experience
Volunteer Helper – Community Group, Lakemba NSW | 2024 – Present
- Supported participants during local events
- Helped with meal service and setup
- Provided companionship and emotional support
Community Volunteer – Local NGO, Dhaka, Bangladesh | 2020 – 2022
- Delivered food and essentials to elderly and disabled
- Helped with small household tasks
- Participated in awareness campaigns
Personal Information
- Available: Monday, Tuesday, Wednesday, Saturday, Sunday
- License: Australian Green P Licence (P2)
Timeline
Team Member
Guzman y Gomez
11.2023 - Current
Community Outreach Assistant
Tech4Care NGO
01.2021 - 06.2023
Bachelor - Computer Science
American International University
Master of Business Analytics -
Victoria University
Similar Profiles
Melissa CrispimMelissa Crispim
Crew Member at Guzman Y GomezCrew Member at Guzman Y Gomez
Manea PoilaManea Poila
Shift Leader at Guzman Y GomezShift Leader at Guzman Y Gomez
Michael SavenkovMichael Savenkov
Cook at Guzman Y GomezCook at Guzman Y Gomez
Shadman JamiShadman Jami
Crew Member / Cook at Guzman y Gomez (GYG)Crew Member / Cook at Guzman y Gomez (GYG)
Louie SolevskiLouie Solevski
Seamless Senior Relief at QANTAS AIRWAYSSeamless Senior Relief at QANTAS AIRWAYS