Working under the general guidance of the owner, co-worker in the smooth running of our kitchen to deliver a standard of service and customer satisfaction
Providing a visible presence to ensure that all customer requests and queries are responded to promptly and effectively
Duties:
Responsible for keeping the table clean and tidy, collecting empty plates & glasses
Taking food orders from customers in the seated restaurant area
Delivering food and also drinks to customers at tables
Dealing with guest complaints in a friendly and efficient manner.
Chef
Rose Cafe
10.2019 - 03.2023
Trained kitchen staff to perform various preparation tasks under pressure.
Placed orders to restock items before supplies ran out.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Monitored food production to verify quality and consistency.
Worked closely with front-of-house staff to facilitate excellent customer service.
Utilized culinary techniques to create visually appealing dishes.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Customer Service
Gianni‘s Cafe, tuggeranong
09.2019 - 10.2019
Education
High School Diploma -
Canberra Business And Technology College
Canberra, ACT
01.2021
Skills
Hospitality
Customer service
Knowledge of food & beverages
Customer facing
PERSONAL SKILLS
Fun personality
Smart appearance
Entertaining guests
KEY SKILLS
AND COMPETENCIES
High standards of personal personal presentation and customer service
Ability and willingness to work late nights & weekends