Sanjita Gurung
Karabar,NSW
Summary
Team Leader experienced in directing activities of workgroup. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office admin or customer representative position.
Overview
7
7
years of professional experience
Work History
Team Leader
Boost Juice Bar
03.2017 - Current
- Instruct order to the team to focus on customer service, presentation, and quality of drinks
- Introducing new techniques and marketing strategies to upfront sales such as sampling, offers for a certain time period, launching loyalty cards, etc
- Counting the cash and change while closing at the end of the day
- Participated in numerous campaigns run by the head office BOOST and succeed to make it up to the top 5 lists thrice during my service
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
- Optimized resource allocation to maximize overall team output while minimizing costs.
Facility Team Member
Pickwick Group
01.2021 - 01.2022
- Maintaining building and ground maintenance
- Maintaining cleanliness throughout the facility according to company policy and procedures
- Ensures security and emergency preparedness procedures are implemented properly
- Conducts and regular facilities inspection
- Communication with other teammates and employees for workplace safety and precautions
- Stock handling and orders
- Supervise the quality of work done by employees and ensure all tasks are done efficiently and effectively
- Manages and reviews service complaints and decision-making.
Education
Bachelors -
King's Own institute
09.2020
Certificate III in individual support, home and community service -
Ambition Training Institute
08.2020
Skills
- Communication Skills
- Leadership
- Ability to Multitask
- Ability to Work Under Pressure
- Effective Time Management
- Interpersonal Skills
- Good team player
- Mentoring
- Complaint Resolution
- Work Planning
Languages
English
Nepali
Availability
- Mon-Friday: Available
Visa Criteria
I am on my partner's student dependent visa 500 at the moment. It will be expiring on June 2023 but, we will be applying for Temporary Resident visa shortly. I will be entitled to work full-time or unlimited hours. Visa can be submitted if required.
References
References available upon request
Timeline
Facility Team Member
Pickwick Group
01.2021 - 01.2022
Team Leader
Boost Juice Bar
03.2017 - Current
Bachelors -
King's Own institute
Certificate III in individual support, home and community service -
Ambition Training Institute
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