Ashika Budhathoki
Coopers Plains
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Adina Apartment Hotel
George Street, Brisbane Cbd
04.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Trained and mentored new staff on cleaning and safety protocols.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Housekeeping Room Attendant
Adina Apartment Hotel
George Street, Brisbane Cbd
03.2022 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Responded to requests from patrons for linens and toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
Education
High School Diploma -
Himalayan Academy
Jhapa, Nepal 05.2019
Skills
- Inventory Restocking
- Room Turnover
- Daily Facility Operations
- Proper Equipment Usage
- Guest Relations
- Chemical Cleaners
- Staff Training
- Department Coordination
- Enforcing Safety Protocols
- Stocking Bathrooms
- Health and Safety Compliance
- Quality Assurance and Control
- Customer Service
- Motivate Staff
- Production Goals
Timeline
Housekeeping Supervisor
Adina Apartment Hotel
04.2023 - Current
Housekeeping Room Attendant
Adina Apartment Hotel
03.2022 - Current
High School Diploma -
Himalayan Academy