Sanket Patel
Doreen
Summary
A confident, friendly and reliable customer service important role in the smooth running of any work or commercial business. Seeking a full-time position associate to apply my physical strength, organizational skill and general problem-solving knowledge.
Overview
4
4
years of professional experience
Work History
Cleaner
ISS Facility and Service
08.2020 - 12.2023
- Vacuum, Mope, Bin change, Steam cleaning, Floor cleaning.
Customer Service Representative
King Of Spice
04.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Managed Incoming calls, Emails per day from customers
Cashier
Bombay Chopati
03.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelors of Electrical And Electronics Engineer -
Gujarat Technological University, India
School Of Achiever07.2015
Skills
- Forklift License
- Communication Skills
- Computer Skills
- Ability to Work in a Team
- Customer Service
- Fast Learner
- Good communication with customer
- Team management
- Store responsibility
- Deadline driven
- Skilled multi-tasker
- Warehouse management systems
Languages
English
Hindi
Gujarati
Availability
Full time
Personal Information
Date of Birth: 03/23/94
References
Reference available upon request
Timeline
Customer Service Representative
King Of Spice
04.2021 - 03.2022
Cleaner
ISS Facility and Service
08.2020 - 12.2023
Cashier
Bombay Chopati
03.2020 - 07.2021
Bachelors of Electrical And Electronics Engineer -
Gujarat Technological University, India
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