SANMEET KAUR
South Windsor,NSW
Summary
To join and work with an organization which is progressive and gives me a chance to enhance my skills and be a part of the team that excels in work towards the growth of the organization and gives me satisfaction thereof.
I consider my personal strength to include adaptability, flexibility and ability to learn quickly. I have well developed inter-personal skills with both staff and client while maintaining professional attitude. I am able to make decisions independently and confident of abilities to succeed as a good and effective person. I am currently seeking a position which will allow me to utilize my skills, knowledge and experience to their full potential.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Assistant
Subway
Sydney, New South Wales
03.2013 - 05.2016
- Serving customers efficiently and creating memorable experiences
- Delivering the standard of service and retailing excellence that our customers have come to expect
- Maintaining store presentation and creating a clean welcoming environment
- Cash handling
- Customer Complaint resolution
- Understanding and complying with Company’s policies and procedures
- Provided excellent customer service, addressing client concerns promptly and efficiently.
- Provided excellent customer service, addressing guest concerns promptly and professionally.
Customer Service Representative- Full Time
Poundland
London, UK
03.2010 - 10.2012
- Company Overview: London, UK
- Serving customers efficiently and creating memorable experiences
- Delivering the standard of service and retailing excellence that our customers have come to expect
- Maintaining store presentation and creating a clean welcoming environment
- Cash handling
- Customer Complaint resolution
- Authorizing fuel pumps
- Stock filling and rotation
- Understanding and complying with Company’s policies and procedures
- Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit
- London, UK
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Accountant
Accounting Firm
Blacktown, New South Wales
01.2016 - 12.2017
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Reviewed general ledger entries and assessed accuracy.
Education
MBA - Business Accountancy
Accounting
Sydney, NSW03.2016
MBA - Business Management
Management
London, UK12.2010
Professional Year - Business Accountancy
In Accounting
Sydney12.2016
Bachelor degree - Arts
Guru Nanak University
India02.2018
HSC -
Guru Nanak Public Sahool
India03.2015
Skills
- Ability to plan, organize and keep going under tight schedules and pressure
- Dedicated and Loyal towards work and organization
- Ability to work on multiple tasks efficiently
- Able to work independently
- Ample experience in administrative work
- Customer service
- Active listening
- Critical thinking
- Problem resolution
Attributes
- Have a happy, friendly, positive attitude.
- Enjoy meeting and exceeding customer expectations.
- Enjoy contributing to successful team.
- Take pride in my work and my working environment.
- Be motivated to be the best.
- I have ability to communicate with customer.
- I have can do attitude.
- I can handle cash register and point of sales duties.
- I can meet and greet with clients for business development and appointment booking.
Work Placement
Done work placement for certificate 3 aged care., Shower, cleaning, Making bed, feeding, changing pads, clothes and observation, Assisted in kitchen work
Certification
Currently studying certificate 3 in school based education program( Teacher Aids) from TAFE.
Languages
English
Professional Working
Punjabi
Full Professional
Timeline
Accountant
Accounting Firm
01.2016 - 12.2017
Sales Assistant
Subway
03.2013 - 05.2016
Customer Service Representative- Full Time
Poundland
03.2010 - 10.2012
MBA - Business Accountancy
Accounting
MBA - Business Management
Management
Professional Year - Business Accountancy
In Accounting
Bachelor degree - Arts
Guru Nanak University
HSC -
Guru Nanak Public Sahool
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