Sanne Wissels

As Office Coordinator I am part of the Business Services Group, ensuring smooth day to day operation of the GeoLINK offices.

• Interacting with clients by phone, email, or in-person to provide information.
• Answering and managing incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Overseeing accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
• Supporting HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office staff.
• Maintaining office supplies inventory by checking stock and ordering new supplies.
• Editing and proofreading of GeoLINK documents, to improve accuracy of language, flow, and readability.
• Formatting of client facing GeoLINK reports in order to retain consistency in quality throughout the business.
• Doing monthly vehicle checks on all GeoLINK vehicles.
• Organisation and facilitation of community service efforts, such as the yearly Community Tree Planting Day.

As a founder and photographer at SW Photography, I have gained extensive experience in documenting families, celebrations (such as Weddings), and a variety of (fashion and lifestyle) businesses, as well as professional headshots.

My skills include:

• Photographing high-quality images for various print and digital projects.
• Digitally editing photos to enhance their appearance.
• Utilising natural and artificial lighting to create desired images.
• Planning and preparing for on-location and studio shoots.
• Assisting clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
• Assisting clients with creative ideas for photography needs.
• Designing and building a business website.
• Setting up and using a streamlined booking and invoicing system.
• Successfully growing my business using both word of mouth and social media platforms.

• Selling, marketing, and actively promoting the full Brookfarm range to existing and prospective customers throughout New South Wales.
• Creating and following a Business Plan which outlines territory specific KPI’s, potential areas of growth, sales and financial forecasts.
• Maintaining a close relationship and open communication with the production and warehouse teams, to ensure timely delivery.
• Planning and booking field trips, to visit existing and prospective Brookfarm customers, both in the retail and foodservice sector.
• Working within Brookfarm’s CRM system and updating customer records on a daily basis.
• Running sales analysis reports on a daily, weekly and monthly basis to keep track of trends and areas of growth or decline.
• Dealing with customer complaints, both over the phone and in writing.
• Setting up customer-specific promotional plans and calculating the suggested discounts and pricing (Excel).
• Processing payments and releasing orders for phone and online orders.
• Answering a wide range of questions from Brookfarm customers worldwide, both via email, in person and over the phone.

• Selling and promoting Cengage Learning products to all University academics within my allocation NSW territory (travel).
• Ensuring that editorial, marketing and sales information is collected from the field and utilised appropriately to generate and increase revenue.
• Identify new opportunities by actively sourcing new business through face to face meetings, doing market research, emailing and cold calling.
• Effectively develop and maintain relationships with new and existing customers, key accounts, lecturers, bookshop managers, text buyers; as well as all internal stakeholders.
• Utilising technology and multimedia as part of the sales process.
• Organising a variety of events to increase Cengage’s brand - such as morning tea’s, presentations and marketing campaigns.

• Managing all aspects of the sales cycle.
• Identifying key decision makers and take care of new client acquisition through cold calling, mailing, attending networking events, client meetings, etc.
• Building strong relationships with (new) customers and penetrate and develop major (existing) accounts.
• Giving presentations to prospects, negotiate contracts, close business deals; Provide clients with quotes and set up RFP’s.
• Organising and managing TransPerfect’s booth at Trade Shows.
• Organising happy hours for prospects and clients.
• Communicating closely with various internal teams, such as Production/Project Management, Marketing & Communications, Operations, Accounts Receivable and Sales.
• Working very independently with management based overseas.

• Finding new opportunities from existing and potential clients through phone calls, networking, following up leads and referrals, and attending client meetings.
• Keeping up-to-date with new developments in my market, the movements of candidates and developments with clients.
• Building strong working relationships with both clients and candidates.
• Sourcing candidates (via databases, networking, recommendation, headhunting, e-marketing and advertising) to match specific assignments.
• Conducting interviews, building relationships with candidates and managing the entire recruitment process.
• Negotiating with clients and candidates regarding offer terms and conditions of employment – ensuring best results and profitable placements for all parties.
• Checking candidate references.
• Managing data and keeping up-to-date with the relevant systems.

I have worked in a variety of sales and hospitality roles whilst attending University. I have also offered legal support in the Court of Amsterdam as a clerk, and worked as a legal admin in a Family Law firm.