Sanoop Pillai
Douglas, Townsville ,QLD
Summary
Courteous candidate with a proven track record of providing high-quality patient care and delivering exceptional administrative services. Demonstrates a strong commitment to exemplary customer service, ensuring maximum patient safety and satisfaction. Highly organized and dependable, adept at effectively managing multiple priorities with a positive attitude. Possesses a willingness to take on additional responsibilities in order to meet team goals. Seeking a full-time position that offers professional challenges where interpersonal skills, excellent time management, and problem-solving abilities can be utilized to their fullest potential.
Overview
13
13
years of professional experience
Work History
Clinical Support Worker
Maidstone and Tunbridge Wells NHS Trust
07.2022 - 12.2023
- I'm Working as a CSW in a busy Geriatric ward in pembury hospital
- My roles and responsibilities include helping the patients with personal care, moving and handling taking medical observations, maintaining reports of the work which needs to be done, coordinating with patients family and hospital administration etc
- Care certificate under progress.
Bank Night Care Assistant
Beulah Lodge Rest Home Ltd
11.2020 - 07.2022
- I work as a night care assistant responsible for all the activities happening in the care home at night which includes administering medications in the night and mornings, supporting residents in their daily night activities, completing necessary paperwork, personal care for the residents, doing night drinks and breakfast, domestic work and laundry to name a few
- I've completed all necessary certifications for medical administration as well as for personal care
- I'm well trained and Aware on the use of various mobility aid like hoist, lifting cushions, etc
- I'm computer and IT literate and well versed with the usage of various IT tools like MS office, ERP softwares.
Health Care Support Worker
JOSCOCARE/COMPASSION HEALTHCARE
04.2020 - 11.2020
- My duties and responsibilities include caring for residents suffering from Dementia, physical disabilities and other vulnerable senior residents in care homes
- My work includes caring residents, helping them in toileting, bath, moving them around when necessary, periodic checks on them as per company policy, recoding all necessary datas relating to residents on periodic basis as specified by the company, feeding residents with disabilities
- Apart from this I'm also holding certification as a domestic assistant and have knowledge on it as specified by COSHH standards
- In a matter of 2 months only I'm primary employee chosen by my agency for high priority healthcare organisations like many big care homes as I'm highly confident , has good communication ability and skills to manage issues arising on the job without support
- My previous long experience in management jobs helps me in dealing with all concerned departments within an organisation effectively.
Manager- business development
Xpetize technology solutions pvt Ltd
03.2019 - 10.2019
- Focus on developing new Business in the digital marketing Industry domain
- Building excellent relationship with current clients for retaining their patronage and hence maintaining new business pipeline
- Ensuring Quality and standards as required for a project as well as updating and presenting the project development stages to the client from time to time basis
- Ensuring setting up of departmental procedures, Administration, Documentation controlling, training and development of new staff for Digital marketing/IOT business unit.
Manager- channel Sales
MATRIX CELLULAR INTERNATIONAL SERVICES PVT LTD
08.2016 - 09.2017
- Focus on development of primary channels in Kerala aimed at expanding the channel business in tourism trade and maximizing market penetration and revenue generation primarily in prepaid voice, data and VAS products
- Implementing and devising strategies for brand recognition and brand build up and marketing function with a motive of bringing channel operations to the next level of expansion and volume category
- Set up processes for streamlining channel sales operations in Kerala including recruiting channel sales professionals and building up a strong channel by appointing new channel partners, reviving inactive channel accounts and make profitable the channel operations of the organization.
Manager- channel Sales Etisalat (prepaid) and Du (consumer post-paid)
GOTALK TELECOM GENERAL TRADING LLC
01.2016 - 08.2016
- Development of a distribution channel for Etisalat prepaid products in UAE and India especially in tourism industry
- Responsible for development of Du postpaid consumer sales and revenue enhancement
- Implementation of New channel distribution process and distribution mechanism in tourism industry
- Handling a team of 16 business development executive for Du postpaid sim sales across Dubai
- Team building, recruitment and training and setting up of revenue enhancement model.
Manager- channel Sales
MATRIX CELLULAR INTERNATIONAL SERVICES PVT LTD
07.2013 - 12.2015
- Focus on development of primary channels in Gujarat and Kerala aimed at expanding the channel business in tourism trade and maximizing market penetration and revenue generation in voice, data and VAS products
- Implementing and devising strategies for brand recognition and brand build up and marketing function with a motive of bringing channel operations to the next level of expansion and volume category
- Set up processes for streamlining channel sales operations in Gujarat and Kerala including recruiting channel sales professionals and building up a strong channel by appoint new channel partners, reviving inactive channel accounts and make profitable the channel operations of the organization.
Senior Manager - Marketing & Sales
SEVEN TELECOM PVT LTD
04.2012 - 07.2013
- Focus on development of primary channels in Gujarat, Maharashtra and Delhi/NCR aimed at maximizing market penetration and revenue generation
- Implementing and devising strategies for brand recognition and brand build up and marketing function
- Implement channel strategies and conduct training sessions for channel team members
- Set up processes for streamlining sales and customer service leading to maximized customer satisfaction.
Area Manager-Channel sales
Virtual soft Systems Ltd
08.2010 - 04.2012
- Optimized resource utilization to create brand awareness through implementation of various promotional activities in the assigned territory
- Developed sales channels including appointment of distributors, dealers and channel partners with regards to complete range of international roaming solutions across Gujarat
- Groomed & mentored team members and conducted training sessions for channel partners for accomplishment of sales and revenue targets
- Coordinated branch operations including recruitment & training of the business development team.
Education
Masters Of Business Administration - Business Management
Sinhgad Institute of Business Administration And A
07.2004
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Motivational Interviewing
- Healthcare administration
- Clinical Procedures
- Patient confidentiality
- Clinical Documentation
- Quality Improvement
- Medical Equipment Operation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Reliability
- Direct Patient Care
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Certified in CPR/AED
- Vitals monitoring
- Team building
- Task Prioritization
- Analytical Thinking
- Continuous Improvement
- Written Communication
- Time management abilities
Languages
English
Full Professional
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Timeline
Clinical Support Worker
Maidstone and Tunbridge Wells NHS Trust
07.2022 - 12.2023
Bank Night Care Assistant
Beulah Lodge Rest Home Ltd
11.2020 - 07.2022
Health Care Support Worker
JOSCOCARE/COMPASSION HEALTHCARE
04.2020 - 11.2020
Manager- business development
Xpetize technology solutions pvt Ltd
03.2019 - 10.2019
Manager- channel Sales
MATRIX CELLULAR INTERNATIONAL SERVICES PVT LTD
08.2016 - 09.2017
Manager- channel Sales Etisalat (prepaid) and Du (consumer post-paid)
GOTALK TELECOM GENERAL TRADING LLC
01.2016 - 08.2016
Manager- channel Sales
MATRIX CELLULAR INTERNATIONAL SERVICES PVT LTD
07.2013 - 12.2015
Senior Manager - Marketing & Sales
SEVEN TELECOM PVT LTD
04.2012 - 07.2013
Area Manager-Channel sales
Virtual soft Systems Ltd
08.2010 - 04.2012
Masters Of Business Administration - Business Management
Sinhgad Institute of Business Administration And A
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