Santalal Tamang
Parap,NT
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
5
5
years of professional experience
Work History
Manager of Operations
Hope Ability
Darwin, NT
07.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Negotiated contracts with vendors for services necessary for daily operations.
- Collaborated with other managers across the organization to develop strategies that support the overall company objective.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Proposed or approved modifications to project plans.
Shift Manager
Dominos Pizza
Mascot, New South Wales
04.2020 - 06.2022
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Education
BBA - Business Management And Accounting
Canterbury Institute of Management
Darwin06-2024
Skills
- Business Management
- Staff Coordination
- Inventory Management
- Logistics Management
- Data Analysis
- Microsoft Office Suite expert
- Operational Efficiency
- Staff Training
Timeline
Manager of Operations
Hope Ability
07.2022 - Current
Shift Manager
Dominos Pizza
04.2020 - 06.2022
BBA - Business Management And Accounting
Canterbury Institute of Management
Similar Profiles
Bhawana PoudelBhawana Poudel
Support Worker at Hope AbilitySupport Worker at Hope Ability
Meredani Tanumi DemuruMeredani Tanumi Demuru
Support Worker at Hope AbilitySupport Worker at Hope Ability
Ma'liyah McCrayMa'liyah McCray
Instructional Support Specialist/Behavioral Health Technician at Celebrate AbilityInstructional Support Specialist/Behavioral Health Technician at Celebrate Ability