Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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SANTHI SUBRAMANIAM

SANTHI SUBRAMANIAM

Dandenong,VIC

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Hospitality Team Member

Tea Lady Teas
07.2009 - 07.2013
  • Collaborated with various team members to meet guests' requests.
  • Established and maintained relationships with key customers to promote satisfaction and loyalty.
  • Developed and executed strategies to improve operational efficiency.
  • Stayed up-to-date with industry regulations and standards to offer compliant hospitality services.
  • Trained and supervised staff to provide highest level of customer service.
  • Planned, organized and managed events, following client specifications to enhance satisfaction.

Housekeeping Supervisor

Pharmacy Manufacturers
04.1997 - 11.2007
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.

Hospital Attendant

Serving Patient
07.1999 - 07.2005
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Helped other staff with patient transfers by moving patients between departments.
  • Collaborated with other medical staff to achieve high level of patient safety and care.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Cleaned, sanitized and moved hospital equipment.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Kept patient information and records secure by using private hospital databases and withholding information from outside sources.

Hospital Worker

Sterilisation Equipment
04.1995 - 12.1997
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Skilled at working independently and collaboratively in a team environment.

Education

Certificates In Pharmaceutical - Pharmacy

Malaysian Alied College
Kuala Lumpur

Skills

  • Monitor Security
  • Inventory Control Processes
  • Complex Problem-Solving
  • Ticket Management
  • Self Starter
  • Bathroom Servicing
  • Lobby Maintenance
  • Serve Guests
  • Hospitality Operations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hospitality Team Member

Tea Lady Teas
07.2009 - 07.2013

Hospital Attendant

Serving Patient
07.1999 - 07.2005

Housekeeping Supervisor

Pharmacy Manufacturers
04.1997 - 11.2007

Hospital Worker

Sterilisation Equipment
04.1995 - 12.1997

Certificates In Pharmaceutical - Pharmacy

Malaysian Alied College

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SANTHI SUBRAMANIAM