Santiago Barrera
Adelaide,SA
Summary
Dynamic Industrial Engineer and entrepreneur with expertise in process optimization and quality certifications such as ISO and CMMI levels 3, 4, and 5. Demonstrated passion for marketing and sales strategies.
Goal-oriented Sales professional experienced in both technical and non-technical, relationship building and excellent communicator focused on exceeding client expectations
Overview
13
13
years of professional experience
Work History
Sales Executive
Rapid Global Business Solutions Inc.
07.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Sales and Marketing Manager
Docuworx Australia
01.2021 - 07.2023
- Lead generation through marketing campaigns using CRM systems
- Create advertising campaigns
- Product Demonstration
- Follow-up leads through the sales process
- Quotes and ROI reports
- Lead generation private function
Project Manager
TATA Consultancy Services
01.2014 - 01.2017
- Leader of the Claro Colombia Offshore project, responsible for 27 expert software developers
- Direct contact with Onsite and focal point for the entry, assignment, and planning of requirements.
Delivery Excellence Group Leader
TATA Consultancy Services
01.2012 - 01.2014
- Responsible for the creation and standardization of internal quality processes for the triple certification ISO 9001, 27001, and 20000
- Training and implementation of 84 internal processes for all company employees
- Implementation of the internal quality processes required for the Global CMMI Level 5 Certification
- Implementation of various applications to improve quality and productivity
- Implementation of client applications for the management of requirements, incidents, and management of SLAs.
Education
Adv Dip of Project Management and Leadership -
Ironwood Australia
01.2020
Diploma of Project Management -
Trison Business College Australia
01.2019
Bachelor of Science - Industrial Engineering
Universidad Lasallista
12.2014
Skills
- Marketing
- Microsoft/Office 365
- CRM Application Management
- Certifications ISO and CMMI
- Sales expertise
- Data Analysis
Timeline
Sales Executive
Rapid Global Business Solutions Inc.
07.2023 - Current
Sales and Marketing Manager
Docuworx Australia
01.2021 - 07.2023
Project Manager
TATA Consultancy Services
01.2014 - 01.2017
Delivery Excellence Group Leader
TATA Consultancy Services
01.2012 - 01.2014
Adv Dip of Project Management and Leadership -
Ironwood Australia
Diploma of Project Management -
Trison Business College Australia
Bachelor of Science - Industrial Engineering
Universidad Lasallista
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