Summary
Overview
Work History
Education
Skills
Baking and Reading
Languages
Timeline
Generic

Santima (Santi) Brown

Point Cook,VIC

Summary

Skilled Personal Care Assistant with a proven track record at Luxe Care and Stellar care for over 3years with extensive experience in personal and administrative support roles. Excelled in delivering high-quality care, including grooming, Skilled in meal preparation, including diverse cuisines, meal preparation tailored to dietary needs. Holds up-to-date CPR and First Aid certifications, ensuring safety and trust in every interaction while maintaining COVID-19 safety protocols and up to date with yearly Flu vaccinations.

Demonstrates strong problem-solving abilities and clear communication, enhancing client satisfaction and trust.

Up to date with National Police Checked and Working With children Checked


Overview

16
16
years of professional experience

Work History

Personal Care Assistant

Luxe Care
10.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients and their family members to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Assisted with bathing, dressing guidance, grooming, and oral hygiene care both in private residences and facilities.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.

Age Care Worker ( PCA )

Stellar Care
09.2021 - Current
  • Ensured timely administration of medication, following strict protocols to maintain client's safety.
  • Provided emotional support and companionship to clients building trust and improving overall wellbeing.
  • Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
  • Developed strong relationships with clients'' families, keeping them informed about progress and addressing concerns as needed.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.

Administrator

Gray's Tyres Services
11.2019 - 04.2022
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Customer service, handing payment, organising and excepting delivery.

Cleaner

Self-employeed
08.2008 - 06.2019


  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.

Education

Certificate III in Children's Services - Age Care Services

Sydney, NSW
02.2015

Skills

Grooming-dressing and Daily living assistance

Compassionate,respectful Caregiving,Trustworthy and timely management manner

Meal Planning - Meal Preparation with all Nutrition guiding

Able to cook Multiple dishes like: Asian, Italian, Vegetarian

Problem-Solving-fast learner- Clear Communication and hard Worker

Multitasking and Organization

COVID-19 Safety Policies, First Aid and CPR Certifications up to date

Baking and Reading

Baking: I start getting into baking when the lock down is giving me a lot of free time at home, I started from a Japanese cheese cake with I love but I can't go the store in the city to buy it, So I decided to give it a go and tried to bake it with a few fail but finally got one right and I haven't been buying a cake for awhile.

Reading: One of my dear client's daughter rent me one of her book while I was taking of her mother. I felt in love with reading soon as I finished reading that book and I now starting my book collections even since.



Languages

Thai
Full Professional
English
Professional Working
Lao
Native or Bilingual

Timeline

Personal Care Assistant

Luxe Care
10.2021 - Current

Age Care Worker ( PCA )

Stellar Care
09.2021 - Current

Administrator

Gray's Tyres Services
11.2019 - 04.2022

Cleaner

Self-employeed
08.2008 - 06.2019

Certificate III in Children's Services - Age Care Services

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Santima (Santi) Brown