Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Santina Tuivaiese

Waterford,QLD

Summary

Talented Catering Staff and Student eagerly sets up and assembles food and supplies at full-service events to satisfy guests. Over 6 years of friendly and professional serving experience at multiple different facilities. A very Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.

Overview

6
6
years of professional experience

Work History

Catering Assistant

He'Lava Creations
03.2017 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Followed food safety practices and sanitation guidelines.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained high personal grooming standards and uniform presentation.

Event Staff Member

CAPS Security
04.2021 - 10.2021
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Implemented event protocols to maintain safety and security of all attendees.
  • Greeted guests and welcomed patrons in support of company service policy.
  • Reported any damage or maintenance issues to manager.
  • Inspected tickets and customer IDs, checking for appropriate age requirements.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Provided exceptional customer service to all guests and escalated concerns where needed

Casual Team Member

McDonald's
03.2020 - 04.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Marsden State High School
Waterford West, QLD
11.2024

Advanced Diploma - Beauty Therapy

French Beauty Academy
Brisbane QLD
11.2024

Skills

  • Food Presentation
  • Event Planning
  • Maintain Food Safety
  • Safe Food Handling
  • Organize Supplies
  • Critical Thinking
  • Team Development
  • Stocking and Replenishing

References

Zeljka Rasic - He'Lava Creations Business Owner 

Phone - 0405889544 | Email - zelkarasic24@gmail.com



Eden-lee Samuels - Marsden McDonalds Team Leader 

Phone - 0423609135 | Email - westedenlee@gmail.com



Report Card Also Available Upon Request.


Timeline

Event Staff Member

CAPS Security
04.2021 - 10.2021

Casual Team Member

McDonald's
03.2020 - 04.2021

Catering Assistant

He'Lava Creations
03.2017 - Current

High School Diploma -

Marsden State High School

Advanced Diploma - Beauty Therapy

French Beauty Academy

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Santina Tuivaiese