Summary
Overview
Work History
Education
Skills
Certificationsprofessionaldevelopment
Skillsexpertise
Timeline
Generic
SANTINO CAPORARELLO

SANTINO CAPORARELLO

Redcliffe,Brisbane

Summary

Compassionate and dedicated Disability Support Worker with extensive experience providing personalised care and support to individuals with diverse needs. Skilled in fostering trust, promoting independence, and improving the quality of life for clients through tailored care plans and therapeutic interventions. Adept at crisis management, emotional support, and facilitating social inclusion, with certifications in TCI therapeutic crisis intervention, First Aid, and CPR. Known for excellent communication, adaptability, and a genuine commitment to making a positive difference in clients’ lives.

Overview

6
6
years of professional experience

Work History

Support Worker

Advanced Care Disability Supports
06.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Promoted community integration by providing extensive physical, emotional and social support.

Youth Worker

Safe Places for Children
01.2024 - 04.2024
  • Built rapport with 6 young individuals, implementing TCI therapeutic intervention techniques to de-escalate crises and foster emotional stability
  • Assisted in creating and reviewing individualised care plans, tailoring support to meet diverse emotional and behavioural needs
  • Delivered consistent post-crisis support, reducing escalations, and encouraging positive behavioural outcomes
  • Completed detailed documentation, ensuring accuracy and compliance with care standards

Mentor (NDIS SIL)

HYPAR Group
08.2023 - 12.2023
  • Supported clients with complex mental health conditions, including schizophrenia, BPD, and severe anxiety, using structured care plans
  • Facilitated community access visits, enabling clients to achieve independence through transportation to appointments and social engagements
  • Provided overnight support, including medication administration and crisis de-escalation, ensuring clients’ safety and well-being

Disability Support Assistant

Sweet Goldie Disability Support Services
07.2019 - 10.2020
  • Assisted clients in daily living activities, including hygiene, dressing, and meal preparation, fostering autonomy and confidence
  • Facilitated recreational and social activities, enhancing clients’ community participation and overall quality of life
  • Delivered empathetic emotional support, building trust, and creating a safe, inclusive environment
  • Ensured compliance with individual care plans and maintained accurate, timely documentation

Education

Cert IV - Child, Youth & Family Intervention

01.2025

Skills

  • TCI Therapeutic Crisis Intervention
  • Behaviour management
  • Emotional support
  • Individualised care plans
  • Daily living assistance
  • Hygiene support
  • Medication management
  • De-escalation techniques
  • Post-crisis interventions
  • Conflict resolution
  • Facilitation of social and recreational activities
  • Transportation
  • Community access visits
  • Detailed reporting
  • Duty logs
  • Incident reports
  • Care plan evaluations
  • Adherence to care standards
  • High attention to detail
  • Interpersonal communication
  • Ability to work autonomously under pressure

Certificationsprofessionaldevelopment

  • Senior Level 2 First Aid Certificate, 01/22 - Current
  • TCI Therapeutic Crisis Intervention, Current
  • Blue & Yellow Card, Current - 2025
  • Hope and Healing Framework Training, Current
  • CPR and Medication Administration, Current
  • NDIS Worker Modules, Current
  • Cert IV Child, Youth & Family Intervention, Currently studying

Skillsexpertise

  • Therapeutic Techniques: TCI Therapeutic Crisis Intervention, behaviour management, emotional support.
  • Care Support: Individualised care plans, daily living assistance, hygiene support, and medication management.
  • Crisis Management: De-escalation techniques, post-crisis interventions, and conflict resolution.
  • Community Engagement: Facilitation of social and recreational activities, transportation, and community access visits.
  • Documentation: Detailed reporting (duty logs, incident reports), care plan evaluations, and adherence to care standards.
  • Additional Skills: High attention to detail, interpersonal communication, and the ability to work autonomously under pressure.

Timeline

Support Worker

Advanced Care Disability Supports
06.2024 - Current

Youth Worker

Safe Places for Children
01.2024 - 04.2024

Mentor (NDIS SIL)

HYPAR Group
08.2023 - 12.2023

Disability Support Assistant

Sweet Goldie Disability Support Services
07.2019 - 10.2020

Cert IV - Child, Youth & Family Intervention

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SANTINO CAPORARELLO