Santo Mekonen
Olympic Park,Australia
Summary
Dynamic leader with a proven track record at Woolworth, enhancing team performance and customer engagement through strategic planning and motivational coaching. Skilled in critical thinking and computer skills, adept at driving productivity and fostering team collaboration. Excelled in optimizing workflows and increasing sales, demonstrating adaptability and a detail-oriented approach in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Assistant Manager
woolworths
Merryland , New South Wales
09.2023 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Recruited and trained new employees to meet job requirements.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Supervisor
Woolworth
Sydney, Australia
11.2011 - Current
- Provided sales support and conducted post-sales follow-ups.
- Managed stock levels to ensure availability.
- Cultivated strong customer relationships.
- Ensured cleanliness and organization in the workspace.
- Assisted in creating window displays and store décor.
- Executed checklists to ensure task completion.
- Aided in optimizing product development and boosting sales.
- Optimized workflows via targeted problem identification and collective resolution strategies.
Nightfall Manager
woolworth
Auburn , New South Wales
02.2017 - 01.2023
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Directed recruitment, hiring, and training of new staff members.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Assigned work and monitored performance of project personnel.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Monitored staff performance and addressed issues.
- Managed annual budgeting and forecasting, optimizing resource allocation.
Nursing
Bupa Aged Care
Sydney, Australia
05.2016 - 01.2017
- Organizational
- Critical thinking and problem solving
- Compassion and empathy
- Excellent documentation
- Communications
- Emotional resilience
Education
age care nursing - certificate 3, certificate 4
Tafa College
sydney01.2016
High School Diploma -
chester hill, sydney01.2015
Skills
- Detail-Oriented Approach
- Consistent Productivity
- Focused Listening
- Self-motivation
- Flexibility in Response to Change
- Effective time management
- Leadership Skills
- Team Leadership
- Effective Team Player
- Proficient in High-Pressure Environments
- Creativity
- Decision making
- Communication
- Leadership
- Critical thinking and problem-solving
- Problem solving
- Time management
- Teamwork
- Communication skills
- Computer Skills
- Skilled in Task Management
- Quick Learner
- Strong Time Management Skills
- Adaptability
- Customer Engagement
Hobbies and Interests
- Computers
- Social media
- Cars knowledge
- Blogging fashion and style
- Website publisher
- Play soccer
References
- Josh Abrahams, From Woolworth, 0401527725
- Diane, From Woolworth, 0416163611
- Kant, From Woolworth, 0432711027
Languages
- Amharic
- English
- Tigrinya
Languages
Swedish
Limited
References
References available upon request.
Timeline
Assistant Manager
woolworths
09.2023 - Current
Nightfall Manager
woolworth
02.2017 - 01.2023
Nursing
Bupa Aged Care
05.2016 - 01.2017
Supervisor
Woolworth
11.2011 - Current
age care nursing - certificate 3, certificate 4
Tafa College