Santosh Gurung
Goulburn,NSW
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Sales Staff Member
Baker's Delight
12.2022 - Current
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
Baker
Bakers Delight
05.2019 - 01.2021
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Analyzed customer preferences to design and create tailored products.
- Followed food safety standards when handling ingredients.
- Packaged finished products for sale.
Baker
Bakers Delight
01.2021 - Current
Education
High School Diploma -
Skyline International College
Sydney, NSWSkills
- Needs Understanding
- Qualified Lead Generation
- Market Research
- Restock Shelves
- Performance Improvement
- Onsite Product Demonstrations
- Upselling Techniques
- Customer Relations
- Promotional Campaigns
- Strategic Planning
- Presenting Information
- Product and Service Knowledge
Timeline
Sales Staff Member
Baker's Delight
12.2022 - Current
Baker
Bakers Delight
01.2021 - Current
Baker
Bakers Delight
05.2019 - 01.2021
High School Diploma -
Skyline International College
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