Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Santosh Lamichhane

Wright,ACT

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front of House(FOH)

Soul origin
Tuggeranong, ACT
12.2021 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed payments and handled cash transactions accurately.
  • Responded quickly to customer complaints in a professional manner and resolved issues efficiently.
  • Worked with managers to report and resolve customer issues or concerns.

Cook

Meating Room
Weston, ACT
02.2023 - 07.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Ordered supplies as needed for the kitchen.

Kitchen Staff

Dumpling Social
Woden, ACT
04.2022 - 10.2022
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
  • Resolved customer complaints regarding food quality or services provided.
  • Operated fryers to cook items to quality guidelines.

Kitchen Staff (full Time)

Okami restaurant
Mawson, ACT
06.2021 - 03.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Sales Representative

Aayam Intercontinental
Kathmandu, Nepal
01.2016 - 12.2017
  • Greeted customers and provided assistance with selecting vehicles.
  • Provided detailed product information to customers about features, options, warranties and financing terms.
  • Followed up with customer inquiries regarding vehicle maintenance or repairs.
  • Conducted market research on competitors' products, services and prices.
  • Adhered to company policies and procedures when handling customer complaints or disputes.

Education

DIPLOMA IN LEADERSHIP

Opulence College
ACT
07-2023

Master of Science - Mechanical Engineering

Central Queensland University
11.2019

Skills

  • Excellent oral and verbal communication
  • Willingness to learn new things
  • Time management skills
  • Problem solving skills

Certification

  • food handling certificate

Reference

  • Nikita Neupane, 0426409984
  • Aman Dhamala, Manager Soul origin, Woden Mobile: (+61) 404428058
  • Prakash Chapagai, Chef Meating Room, Weston Creek Mobile: (+61) 452468803

Timeline

Cook

Meating Room
02.2023 - 07.2023

Kitchen Staff

Dumpling Social
04.2022 - 10.2022

Front of House(FOH)

Soul origin
12.2021 - Current

Kitchen Staff (full Time)

Okami restaurant
06.2021 - 03.2022

Sales Representative

Aayam Intercontinental
01.2016 - 12.2017

DIPLOMA IN LEADERSHIP

Opulence College

Master of Science - Mechanical Engineering

Central Queensland University

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Santosh Lamichhane