Santosh Pandey
Westmead,NSW
Summary
Apply for: Trainee Train Driver - Training Program
Overview
13
13
years of professional experience
1
1
Certification
Work History
Northcott Pty limited
04.2022 - Current
- Streamlined documentation processes for care plans and incident reports, improving compliance with regulatory standards.
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Improvements in clients social and independence engagements and overall wellbeing. Helping clients develop daily independent living skills, Implementing individualised care plans.
- Trained and mentored junior staff on best practices in disability support, fostering a culture of continuous improvement.
- Collaborated with multidisciplinary teams to coordinate services and resources for optimal client outcomes.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Disability support worker (Casual Position)
Cality Care, ARC Group
11.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Chef de partie
The Marlow Family trust, Kings Park tavern
04.2019 - 11.2020
- Trained junior kitchen staff on culinary techniques and safety protocols.
- Collaborated with head chef to develop seasonal menus and innovative dishes.
- Implemented quality control measures to enhance dish consistency and flavor profiles.
- Coordinated with front-of-house staff to ensure timely service and guest satisfaction.
- Assisted in maintaining cleanliness and organization of kitchen workstations and equipment.
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Operated all kitchen equipment safely to prevent injuries.
- Rotated stock to use items before expiration date.
- Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.
- Assisted in staff training, developing strong teamwork and consistency in dish preparation.
- Ensured compliance with food safety regulations by maintaining proper storage protocols for perishable items and promptly addressing any potential hazards.
Student work placement for (AIN)
Bays water gardens, Abbotsford NSW
07.2020 - 08.2020
- Provided compassionate personal care to residents, enhancing quality of life through daily support and engagement.
- Assisted with feeding, ensuring nutritional needs were met for all clients.
- Collaborated with healthcare professionals to monitor resident health and report any changes promptly.
- Streamlined documentation processes for patient records, increasing accuracy and efficiency in care reporting.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Provided safe mobility support to help patients move around personal and public spaces.
Head Chef, Duty Manager
Indreni Function centre, Rockdale
01.2019 - 08.2019
- Led kitchen operations, ensuring high-quality culinary standards and efficiency.
- Mentored culinary team, fostering skill enhancement and professional growth.
- Optimized inventory management, reducing waste and controlling costs effectively.
- Collaborated with suppliers to secure premium ingredients at competitive prices.
- Implemented rigorous food safety protocols, maintaining compliance with health regulations.
- Streamlined kitchen workflows, enhancing productivity and service delivery times.
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Junior Sous chef
Nulla Nulla Cafe, Cronulla
02.2014 - 11.2018
- Supervised daily kitchen operations, ensuring consistency in food quality and presentation.
- Trained junior kitchen staff on culinary techniques and safety protocols.
- Streamlined food preparation processes, reducing waste and improving efficiency.
- Collaborated with management to maintain inventory levels and order supplies as needed.
- Implemented health and safety standards, achieving compliance during inspections.
- Resolved customer complaints promptly, enhancing overall dining satisfaction and loyalty.
- Prepped daily menu items to quickly deliver upon request.
- Oversaw cleanliness of each station in kitchen.
Customer Service and Management
Moo Burger shop, Newtown
04.2012 - 07.2013
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
School Leaving Certificate -
TELIC INT’L MODEL ENGLISH SCHOOL
01.2008
Certificate III - Individual Support (Ageing)
01.2020
ELICOS course - undefined
HOLMES INSTITUTE
01.2012
Higher Secondary Education Board (HSEB) - undefined
KATHMANDU BERNHARDT H.S. SCHOOL
01.2010
Skills
- Daily living and independent skills: Helping people to get organised, plan their day, clean, meal-plan and shop
- Providing emotional and behavioural support
- Peg feed
- Full care assist
- Assist with ADLS
- Keeping active
- Socialising
- Medicine management
- Writing client’s progress notes
- Delivering individual support plans
- Good customer care skills
- Have better knowledge of how to handle people and keep situation under control under immense pressure
- Good communication skills gained through my experience
- Good command of Microsoft Office Suite and spread sheet tools
- Good command of internet browsers and tools (Outlook, Google, Wikipedia, etc)
- Event management, social activism
- Documentation skills
- Mobility support
- Have full authority to work and live in Australia with Valid Driving License of Car, Motorbike, Jeep, Delivery van
Certification
- Had successfully completed RSA Certificate in 2021.
- Had successfully completed food safety Certificate from NSW Health authority.
- Has successfully completed First Aid, CPR, BLS in April 2025
PERSONAL DATA
English & Nepali
Timeline
Northcott Pty limited
04.2022 - Current
Disability support worker (Casual Position)
Cality Care, ARC Group
11.2020 - Current
Student work placement for (AIN)
Bays water gardens, Abbotsford NSW
07.2020 - 08.2020
Chef de partie
The Marlow Family trust, Kings Park tavern
04.2019 - 11.2020
Head Chef, Duty Manager
Indreni Function centre, Rockdale
01.2019 - 08.2019
Junior Sous chef
Nulla Nulla Cafe, Cronulla
02.2014 - 11.2018
Customer Service and Management
Moo Burger shop, Newtown
04.2012 - 07.2013
Certificate III - Individual Support (Ageing)
ELICOS course - undefined
HOLMES INSTITUTE
Higher Secondary Education Board (HSEB) - undefined
KATHMANDU BERNHARDT H.S. SCHOOL
School Leaving Certificate -
TELIC INT’L MODEL ENGLISH SCHOOL
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