Santosh PANERU
Granville,NSW
Summary
Creative and improvement-driven Technical Intern uses expertise in designing website using python programming language to generate tangible outcome required. Passionately pursues user-friendly solutions to system complications. Always ready to help and even more enthusiastic to learn whenever given opportunity. Exceptional customer service advocate with informed awareness of routine and complex issues with remarkable problem solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Supervisor
Volcanos Steakhouse
10.2020 - Current
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Promoted business' development by building and maintaining relationships with new clients.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
Bartender
Zephyr Bar
04.2018 - 07.2020
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
IT Technical Support Intern
Likewize Australia
01.2023 - Current
- Worked with high-performing teams in Agile environment.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Supported team needs with research and problem-solving abilities.
- Investigated data issues and offered suggestions for resolution to supervisor.
Education
Bachelor of Business Information Systems - Information Technology
Australian Institute of Higher Education
Sydney, NSW12.2022
High School Diploma -
Liverpool International School
01.2018
Skills
- Technical Support and Assistance
- Web development using Python
- Organizational Skills
- Research abilities
- Microsoft Windows and Office
- Building Codes
- Customer Satisfaction
Certification
- Professional year program, Queensland international business academy- 2022
Timeline
IT Technical Support Intern
Likewize Australia
01.2023 - Current
Store Supervisor
Volcanos Steakhouse
10.2020 - Current
Bartender
Zephyr Bar
04.2018 - 07.2020
Bachelor of Business Information Systems - Information Technology
Australian Institute of Higher Education
High School Diploma -
Liverpool International School
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