Santosh Roka
Burwood,Australia
Summary
Proven team player with a track record of enhancing customer satisfaction at Meat & Wine Co. by delivering exceptional service and maintaining dining excellence. Skilled in interpersonal communication and proficient in Microsoft Office Suite, adept at problem-solving and adapting to fast-paced environments, significantly contributing to front-of-house operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Runner
Meat & Wine Co.
11.2023 - 12.2024
- Delivered food and beverages to guests promptly and accurately, ensuring a seamless dining experience
- Collaborated closely with servers, chefs, and management to maintain a high standard of service
- Maintained cleanliness and organization of dining areas, contributing to a welcoming environment
- Assisted in addressing guest inquiries and requests, enhancing customer satisfaction
Education
Master of Engineering Management -
Central Queensland University
Sydney07-2025
Bachelor of Civil Engineering -
Nepal Engineering College
01.2018
Skills
- Interpersonal skills
- Communication skills
- Customer service
- Food delivery
- Table setup
- Front-of-house operations
- Teamwork
- Problem solving
- Adaptability
- Microsoft Office Suite
- Property management systems (PMS)
- English communication
Certification
Responsible Service of Alcohol (RSA)
Availability
Available for immediate start with flexible hours, including weekends and evening shifts.
References
Available upon request
Affiliations
- Theater Stage Manager
- Content Creater
- Copy Writer
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional
Urdu
Professional
References
References available upon request.
Timeline
Runner
Meat & Wine Co.
11.2023 - 12.2024
Responsible Service of Alcohol (RSA)
Master of Engineering Management -
Central Queensland University
Bachelor of Civil Engineering -
Nepal Engineering College
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