Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Santosh Sharma

Perth,WA

Summary

Attentive Assistant provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Floor Staff Member

The last local
Canning Vale, WA
02.2023 - Current
  • Greeted customers and provided assistance with their inquiries.
  • Informed customers of current promotions, discounts and special offers.
  • Maintained an organized and clean work environment.
  • Processed payments using cash registers or point-of-sale systems.
  • Adhered to company policies and procedures at all times.
  • Resolved customer complaints in a professional manner.
  • Operated electronic equipment such as scanners, credit card machines and cash registers.
  • Provided excellent customer service by answering questions and offering advice on products.
  • Ensured that the store was kept neat and tidy at all times.
  • Assisted in setting up promotional displays for new products.
  • Balanced cash drawers at end of shift.
  • Handled returns and exchanges promptly.
  • Stayed up to date with new products, services, promotions.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Developed knowledge about products and sales items to answer customer questions.

Kitchen Staff Member/Coffee Barista

BP truckstop
Kewdale, WA
01.2023 - Current
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Followed health and safety guidelines for food preparation and service.
  • Operated various kitchen appliances such as mixers, slicers, ovens, grills .
  • Monitored inventory of supplies and communicated needs to supervisor.
  • Assisted in the preparation of all menu items including salads, appetizers and entrees.
  • Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
  • Maintained cleanliness of work areas throughout shift.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Responded promptly to customer complaints regarding food quality or service issues.
  • Adhered to established sanitation standards while preparing food items.
  • Performed other related duties as assigned by supervisor.
  • Set up banquet tables with appropriate table settings according to specifications.

Education

Master of Science - Agriculture And Food Security

Curtin University
Western Australia

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Strong teamwork
  • Cleanliness and hygiene
  • Workplace Safety
  • POS System Operation
  • Customer Service
  • Cash Handling
  • Goal-Oriented
  • Payment Processing
  • Product Knowledge
  • Customer Assistance
  • Effective Communication
  • Reliability
  • Time management abilities
  • Team Cooperation
  • Adaptability
  • Self Motivation
  • Decision-Making
  • Flexible Hours

Certification

  • International driving license
  • Reliable car and fully insured
  • Certificate III in Individual support
  • First AID and CPR
  • Manual handling

Timeline

Floor Staff Member

The last local
02.2023 - Current

Kitchen Staff Member/Coffee Barista

BP truckstop
01.2023 - Current

Master of Science - Agriculture And Food Security

Curtin University
Santosh Sharma