Summary
Work History
Education
Skills
Work Availability
Quote
Timeline
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Sanu Pokhrel

Sanu Pokhrel

Lalor,VIC

Summary

  • Customer service representative:

Creative ring company.

Sanothimi, Bhaktapur.

2019-2021

  • Assisted customers with inquiries; product recommendations, and resolved complaints in a timely and professional manner.
  • Handled cash transactions and operated the point-of-sale system accurately.
  • Maintained a clean and organized work area, ensuring merchandise was properly stocked and displayed.
  • Sales Associate:

Bhatbhateni Superstore.

Butwal 10 Sukkhanagar Rupendehi.

2018-2019

  • Welcomed customers and provided exceptional service, helping them find desired products and answering their questions.
  • Operated cash register, processed payments, and handled returns and exchanges.
  • Assisted in visual merchandising and ensured shelves were properly stocked.

Work History

Sales Assistant

Bhatbhateni Supermarket
02.2023 - 03.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Generated advertising brochure for vendor use
  • Consulted with businesses to supply accurate product and service information
  • Built diverse and consistent sales portfolio
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads
  • Helped customers locate products and checked store system for merchandise at other sites
  • Assisted customers with prompt and polite support in-person and via telephone
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Communicated orders to vendors, scheduling carriers for pickup if needed
  • Gathered and prepared sales materials in preparation for sales meetings
  • Fielded customer questions to share information about products, availability, and pricing
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers
  • Entered, coded and processed vendor invoices and helped track expenses for capitalizations
  • Researched new clients for sales team, inputting contact information into Salesforce
  • Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility
  • Facilitated ordering and processing of business cards and nameplates for sales team
  • Coordinated logistics and catering for meetings and sales events
  • Prepared PowerPoint presentations and Word documents for sales presentations

Education

Bachelor of Science - Agricultural And Food Products Processing

Charles Sturt University
Wagga Wagga, NSW
12.2025

Skills

  • Excellent interpersonal and communication skills
  • Strong problem-solving abilities and ability to handle difficult situations
  • Proficient in operating cash registers and POS systems
  • Attention to detail and ability to multitask in a fast-paced environment
  • knowledge of product inventory and ability to provide recommendations to customers

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Sales Assistant

Bhatbhateni Supermarket
02.2023 - 03.2023

Bachelor of Science - Agricultural And Food Products Processing

Charles Sturt University
Sanu Pokhrel