Hi, I’m
Sanzana Chowdhury
Condell park ,NSW
Summary
Knowledgeable Desired Position with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
years of professional experience
1
Certification
Work History
ANZ Banking Group
Share Investing Manager
06.2021 - 06.2022
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Woolworths
Service Cashier and Supervisor
05.2013 - 12.2017
Job overview
- Handled customer inquiries, resolving issues promptly for increased satisfaction.
- Enhanced store productivity by maintaining a clean and organized cashier area.
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
- Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
Education
Macquarie UniversitySydney, NSW
Bachelor Of Professional Accounting from Accounting And Finance
TAFE NSWNSW
Diploma Of Accounting from Accounting
11.2019
TAFE NSWNSW
Certificate IV from Accounting
12.2018
Accomplishments
Diploma of accounting
Certification
Diploma of Accounting
Certificate IV Accounting
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Professional Working
Urdu
Professional Working
Timeline
Share Investing Manager
ANZ Banking Group
06.2021 - 06.2022
Service Cashier and Supervisor
Woolworths
05.2013 - 12.2017
Macquarie University
Bachelor Of Professional Accounting from Accounting And Finance
TAFE NSW
Diploma Of Accounting from Accounting
TAFE NSW
Certificate IV from Accounting
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