Saoirse Jackson
Sydney,NSW
Summary
Driven and versatile professional with extensive experience in both equestrian care at Coworth Park and retail management, showcasing exceptional customer service and problem-solving skills. Excelled in livestock handling, administration skills and photography, significantly enhancing client satisfaction and operational efficiency. Demonstrated leadership by effectively managing teams and farm operations, achieving optimal results in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Horse Stud Farm Assistant
Erinvale Thoroughbred's
06.2023 - 04.2024
- Handling and caring of 100+ horses on the farm
- Assisting with foaling mares
- Ensuring all horses and owners are happy with the level of care received
- Taking sole charge of the runnings of the farm
- Using heavy machinery
- Assisting with administration work
- Preparing horses for sale, this included bathing and ensuring they get to their destination.
- Taking photos of horses for sale ensuring they are clean and healthy
- Assisting with feed stock to ensure all horses were on the correct feed and stock count.
- Driving mares to other stud farms to get covered safely
- Risk assessing
- Talking to potential buyers of the horses and creating a professional relationship
Equestrian Assistant
Coworth Park
12.2018 - 12.2022
- Teaching people of all skill level how to ride and care for horses.
- Administration work such as answering emails, calls and managing bookings.
- Leading the Pony Club and creating learning tools for children.
- Creating Lesson plans for both myself and collogues to use on our clients.
- Riding and training horses so they are happy and well behaved for clients to ride.
- Collaborated with veterinarians to address any health concerns or special dietary requirements for horses under my care.
- Managing the stables solely whilst the manager was on leave. This meant being on call 24/7.
- Assisted in the selection of appropriate tack and equipment for horses and riders, ensuring clean, proper fit and comfort.
- Provided exceptional care to horses by administering medications, grooming, and feeding as needed.
- Assisted in the rehabilitation of injured horses, resulting in faster recovery times and improved overall health.
Retail Sales Assistant
Game
01.2018 - 08.2018
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Locking up the store solely
- Managed efficient cash register operations.
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Retail Sales Assistant
Snappy Snaps
06.2016 - 09.2016
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Photographed customers for their passport photos
- Making tea and coffee for our in house photographers and clients
- Ensured all photo printers were clean and working accordingly
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
A-Level - Film Studies, Media Studies And Cultural Studies
Strodes College
Egham, UK05.2018
High School Diploma -
Salesian School
Chertsey, UK05.2016
Skills
- Livestock Handling
- Farm Equipment Maintenance
- Customer Service
- Teamwork
- Problem-Solving
- Time Management
- Flexible Schedule
- Store maintenance
- IT Skills
- Friendly and Helpful
- Social Media
- Digital Photography
Timeline
Horse Stud Farm Assistant
Erinvale Thoroughbred's
06.2023 - 04.2024
Equestrian Assistant
Coworth Park
12.2018 - 12.2022
Retail Sales Assistant
Game
01.2018 - 08.2018
Retail Sales Assistant
Snappy Snaps
06.2016 - 09.2016
A-Level - Film Studies, Media Studies And Cultural Studies
Strodes College
High School Diploma -
Salesian School
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