Saoirse Mulligan

• Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Improved customer satisfaction by ensuring consistent quality of food and service.
• Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
• Hired, trained and mentored staff to meet and exceed high quality standards.
• Monitored health and safety standards to maintain a clean, safe working environment.
• Enhanced team performance with regular evaluations and constructive feedback.
• Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
• Boosted customer satisfaction and service delivery to strengthen customer loyalty.
• Identified and addressed customer complaints to promote satisfaction and loyalty.
• Managed inventory control, reducing waste and optimizing resources allocation.
• Assisted in recruitment processes, selecting well-qualified candidates that contributed positively to the team dynamic.
• Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
• Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.

● Cultivate strong relationships with internal/external stakeholders, facilitate deliveries, investigate operational issues, and drive continuous improvement

● Conduct comprehensive cross-training across all aspects of supply chain

● Collaborate with IT teams to streamline supply chain operations

● Oversee international freight, warehousing, transport, and 3PL management

● Manage last-mile logistics, KPI adherence, and inventory systems/ERP

● Coordinate RFPs, projects, cross-docking, and reporting

● Implement innovative inventory solutions and best practices

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Organized and coordinated conferences and monthly meetings.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.

● Cultivate strong relationships with internal/external stakeholders, facilitate deliveries, investigate operational issues, and drive continuous improvement

● Conduct comprehensive cross-training across all aspects of supply chain

● Collaborate with IT teams to streamline supply chain operations

● Oversee international freight, warehousing, transport, and 3PL management

● Manage last-mile logistics, KPI adherence, and inventory systems/ERP

● Coordinate RFPs, projects, cross-docking, and reporting

● Implement innovative inventory solutions and best practices

• Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
• Developed creative marketing materials that generated interest and boosted event attendance.