Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Saomai Luu

Campbelltown

Summary

Adept at fostering customer loyalty and mentoring new baristas, I excelled in enhancing beverage quality and safety at Sig Cafe. My leadership and specialty drink preparation skills contributed significantly to a positive, efficient team environment, drawing on experiences from Piccolo Me to The Highline Venue.

Overview

1
1
year of professional experience

Work History

Head Barista

Sig Caf
03.2024 - Current
  • Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.

Barista

Piccolo Me
05.2024 - 11.2024
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Kitchen Staff Member

The Highline Venue
02.2024 - 08.2024
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

Early Childhood Education And Care

University Technology of Sydney
Sydney, NSW
08-2029

Skills

  • Barista mentoring
  • Specialty drink preparation
  • Food safety compliance

Languages

English
Full Professional
Vietnamese
Native or Bilingual
Chinese
Limited Working

Timeline

Barista

Piccolo Me
05.2024 - 11.2024

Head Barista

Sig Caf
03.2024 - Current

Kitchen Staff Member

The Highline Venue
02.2024 - 08.2024

Early Childhood Education And Care

University Technology of Sydney

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Saomai Luu