Saomai Luu
Campbelltown
Summary
Adept at fostering customer loyalty and mentoring new baristas, I excelled in enhancing beverage quality and safety at Sig Cafe. My leadership and specialty drink preparation skills contributed significantly to a positive, efficient team environment, drawing on experiences from Piccolo Me to The Highline Venue.
Overview
1
1
year of professional experience
Work History
Head Barista
Sig Caf
03.2024 - Current
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
Barista
Piccolo Me
05.2024 - 11.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Kitchen Staff Member
The Highline Venue
02.2024 - 08.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Early Childhood Education And Care
University Technology of Sydney
Sydney, NSW08-2029
Skills
- Barista mentoring
- Specialty drink preparation
- Food safety compliance
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Chinese
Limited Working
Timeline
Barista
Piccolo Me
05.2024 - 11.2024
Head Barista
Sig Caf
03.2024 - Current
Kitchen Staff Member
The Highline Venue
02.2024 - 08.2024
Early Childhood Education And Care
University Technology of Sydney