Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Saorcha Donovan

Gold Coast,Australia

Summary

Clerical Officer and Administrative Assistant with robust experience in data management, project collaboration, and administrative support across diverse industries. Demonstrates strong skills in Excel, SAP, and Microsoft Office Suite, with a focus on maintaining confidentiality and ensuring regulatory compliance. Adept at working in team environments, leveraging excellent interpersonal and communication skills to contribute to successful project completion and office efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

A04 Grants Processing Officer

Community Recovery
04.2025 - Current

A04 Review and process grant applications in line with departmental policies and funding requirements.


Maintain accurate records of grant applications, approvals, and funding distributions.


Coordinate communication with applicants, providing guidance on submission requirements and timelines.


Monitor grant compliance and reporting requirements, ensuring timely submission of necessary documents.

Education Administrative Assistant

Royal College of Dental Surgeons Australia at Sydney
03.2025 - 03.2025
  • RACDS are conducting an audit of CPD records, this requires excellent attention to detail and data entry
  • Managing emails – monitoring inbox, prioritizing, and flagging key communications
  • Handling phone inquiries – responding to calls and directing queries as needed
  • Preparing and formatting documents – including CPD certificates and official correspondence
  • Publishing and distributing letters
  • Providing general administrative support and ad hoc duties as required

Concierge

IAG at Sydney
02.2025 - 03.2025
  • Greeted guests, enhancing satisfaction through attentive service and personalized assistance.
  • Managed guest inquiries, resolving issues promptly to maintain high service standards.
  • Coordinated with team to streamline check-in processes, improving efficiency and guest flow.
  • Provided local area information, boosting guest experience and engagement.
  • Handled special requests, ensuring seamless service and guest contentment.
  • Updated outlook calendars
  • Used Manhattan booking system to book appointments.

Farm Assistant

Eastern Colour Farm at Brisbane, Australia
06.2024 - 10.2024
  • Assisting in daily farm operations including planting and harvesting
  • Inspecting, weighing, cleaning, wrapping, and packaging all fruit products
  • Adhering to and upholding strict health and safety guidelines.

Clerical Officer - Health and Safety Team

Whitehaven Coal at Brisbane
01.2024 - 06.2024
  • Worked as part of the Queensland Integration Project
  • Entered data into databases accurately and efficiently using MS Excel spreadsheets
  • Managed confidential files in accordance with legal requirements and organizational policies
  • Developed strong organizational and time management skills through managing multiple projects simultaneously
  • Provided administrative support such as scheduling meetings, maintaining records and tracking progress of projects
  • Ensured compliance with regulations pertaining to safety protocols associated with the projects
  • Collaborated with project teams to ensure successful completion of projects within deadlines
  • Participated in team meetings and provided input on current initiatives or future plans.

Administrative Assistant

Crown Law at Brisbane
12.2023 - 01.2024
  • Used systems such as success factors and freshworks
  • Maintained files and filing, keeping sensitive information confidential
  • Compiled and entered data into various databases to ensure accuracy and completeness
  • Maintained office inventory by assisting with supply orders
  • Inputted data into various computer programs used by attorneys for document creation or record keeping purposes
  • Maintained organized records of all activities within the law office
  • Utilized computer software programs such as Microsoft Office Suite on a daily basis.

HR Administrator

Tallaght University Hospital at Dublin
07.2022 - 10.2023
  • Maintained the CORE Time & Attendance system in an accurate and timely manner, including data entry and reporting.
  • Assisted in the preparation of all documentation relating to the payroll, including completing relevant payroll forms.
  • Supported the movement of staff on SAP system to include set ups, changes and terminations into SAP payroll system
  • Processed SharePoint forms in a timely manner within your own Directorates
  • Monitored and resolved queries within own area from the share mailbox
  • Attendance Management: Reviewed staff entitlements and issued communications in relation to changes in pay (i.e. Half pay and zero pay as appropriate
  • Created and distributed weekly starter and leavers report
  • Completed verification of service for current and former staff, within pensions and business services
  • Liaised with other public service bodies in relation to pension queries
  • Ensured that contracts of employment and relevant documentation are issued promptly to Staff recruited, promoted and appointed to the Hospital

Recruitment Administrator

Tallaght University Hospital at Dublin
01.2022 - 07.2022
  • Complete shortlisting sheet and send to Managers
  • Invite successful candidates to interview / decline unsuccessful candidates
  • Prepare interview day paperwork both in house & electronic
  • Send interview outcomes through candidate manager system
  • Prepare & Process Pre Employment documents
  • Prepare & Process non payroll recruitment documents
  • Monitor & update compliance records for external candidates
  • Process work permits
  • Raising requisitions through SAP
  • Provide general administrative support to the department
  • Deal with telephone queries relating to the department function.

Clerical Officer

Tallaght University Hospital at Dublin, Ireland
02.2021 - 01.2022
  • Responsible for organization of patient documentation into correct pulling lists for clinics, research, audits and queries
  • Operated electronic system for tracking of charts to and from locations using the internal I.T Electronic Chart Tracking system (IPIMS)
  • Entered data into databases accurately and efficiently using MS Excel spreadsheets
  • Managed confidential files in accordance with legal requirements and organizational policies
  • Performed general office duties such as photocopying, scanning documents, ordering supplies, and arranging courier services

Cash Office Administrator

Tesco at Dublin, Ireland
01.2018 - 02.2021
  • Reconciled and managed cash transferred from till to cash office through tube system
  • Reconciled daily opening cash balance in Safe
  • Reconciled daily closed cash balance in Safe
  • Managed cash collection from Brinks
  • Reconciled system reports from tills
  • Conducted audits of cash registers at end of shift to verify accuracy of register totals
  • Created daily, weekly and monthly reports of cash activity to identify key trends in revenue and expense cycles.
  • Reconciled noted and reported discrepancies found in records.

Retail Supervisor

Tesco at Dublin, Ireland
09.2017 - 01.2018
  • Welcome customers and ensure that they are being properly looked after by sales representatives
  • Escort customers to shelves or aisles where their choice of items are located
  • Provide information regarding prices and demonstrate product features
  • Lead customers through the purchasing process by providing them with information on location of checkout counters
  • Scan purchases on the POS system and total amounts of all items
  • Take and process cash and credit card transactions and return change and receipts
  • Balance cash drawers at the end of each shift and ensure that any discrepancies are immediately seen to
  • Ascertain that sufficient change is available at the beginning of each shift
  • Create and maintain reports related to cash received against sold goods
  • Process returns and exchanges by following set policies of the company
  • Address problems and customers’ complaints in a proactive manner to ensure customer satisfaction and return business.

Education

Leaving Cert - undefined

St Mac Daras
Dublin, Leinster
05.2017

Skills

  • Microsoft Suite
  • Supervision
  • SAP
  • Data Entry

Certification

Manual Handling

Timeline

A04 Grants Processing Officer

Community Recovery
04.2025 - Current

Education Administrative Assistant

Royal College of Dental Surgeons Australia at Sydney
03.2025 - 03.2025

Concierge

IAG at Sydney
02.2025 - 03.2025

Farm Assistant

Eastern Colour Farm at Brisbane, Australia
06.2024 - 10.2024

Clerical Officer - Health and Safety Team

Whitehaven Coal at Brisbane
01.2024 - 06.2024

Administrative Assistant

Crown Law at Brisbane
12.2023 - 01.2024

HR Administrator

Tallaght University Hospital at Dublin
07.2022 - 10.2023

Recruitment Administrator

Tallaght University Hospital at Dublin
01.2022 - 07.2022

Clerical Officer

Tallaght University Hospital at Dublin, Ireland
02.2021 - 01.2022

Cash Office Administrator

Tesco at Dublin, Ireland
01.2018 - 02.2021

Retail Supervisor

Tesco at Dublin, Ireland
09.2017 - 01.2018

Leaving Cert - undefined

St Mac Daras
Saorcha Donovan