Hi, I’m
Saori Kiyosue
Sydney,NSW
Summary
Dynamic and adaptable professional with a proven track record at PekoPeko Japanese Restaurant, enhancing customer satisfaction and streamlining operations. Excelled in roles requiring excellent communication and teamwork, alongside a knack for problem-solving and maintaining high standards under pressure. Committed to continuous improvement and delivering exceptional service.
Overview
7
years of professional experience
1
Certification
Work History
Cashier
Bakerly
10.2024 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Waiter, Kitchen Hand Sometimes
PekoPeko Japanese Restaurant
04.2024 - Current
Job overview
- Oversaw menu development and daily specials, ensuring variety and appeal for repeat customers.
- Maintained high standards of food quality by closely monitoring kitchen operations and collaborating with the head chef on recipe development.
- Enhanced customer satisfaction by ensuring timely and efficient service during busy hours.
- Streamlined restaurant operations for increased efficiency and improved guest experiences.
- Created a welcoming atmosphere for guests through attentive service and attention to detail in all aspects of the dining experience.
Assistant Manger
Hotel Receptionist and Reservationist
04.2018 - 01.2023
Job overview
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Continuously updated knowledge about local attractions, restaurants, and transportation options to provide relevant recommendations for guests seeking guidance.
Education
Ryukoku University, Kyoto, Japan
Bachelor of Management Studies from Management And English Communication Skill
03-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Calm under pressure
- Flexible and adaptable
Certification
- RSA by Liquor & Gaming NSW, April 2024
- Level of English C1-3 by EF language school, December 2023
Languages
English
Professional Working
Japanese
Native or Bilingual
Korean
Limited Working
Timeline
Bakerly
Cashier
10.2024 - Current
PekoPeko Japanese Restaurant
Waiter, Kitchen Hand Sometimes
04.2024 - Current
Hotel Receptionist and Reservationist
Assistant Manger
04.2018 - 01.2023
- RSA by Liquor & Gaming NSW, April 2024
- Level of English C1-3 by EF language school, December 2023
Ryukoku University
Bachelor of Management Studies from Management And English Communication Skill
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