Sapan Basnet
Rockdale
Summary
Proven leader and efficient Shift Manager at Oporto Brighton Le Sands, adept in cash handling and fostering a customer service focus. Excelled in training employees and enhancing team performance. Demonstrated exceptional decision-making and organizational skills, ensuring high standards of service and compliance. Achievements include streamlining operations and significantly improving team efficiency.
Overview
2
2
years of professional experience
Work History
Shift Manager
Oporto Brighton Le Sands
09.2022 - 10.2024
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Diploma In Hospitality Management - Cookery
Bayside International College
Mascot, NSWSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Timeline
Shift Manager
Oporto Brighton Le Sands
09.2022 - 10.2024
Diploma In Hospitality Management - Cookery
Bayside International College
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