Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sapan Kumar

Donnybrook,VIC

Summary

Proven leader with a track record of enhancing operational efficiency at Taco Bell by implementing continuous improvement programs, leading to significant productivity boosts. Skilled in team management and fluent in Spanish, I excel in fostering team collaboration and driving results. Demonstrates a friendly, positive attitude and a commitment to excellence, leveraging organizational and analytical skills to achieve business goals. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

10
10
years of professional experience

Work History

Taxi Owner Business

Own Business
03.2014 - Current
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Developed favorable relationships with vendors and contractors, facilitating contract negotiation and implementation of marketing and sales strategies.
  • Resolved issues quickly through meticulous research and quick decision making.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Subway Employee

Subway
09.2022 - 01.2023
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Delegated tasks to employees and monitored activities and task completion.
  • Generated reports to assess performance and make adjustments.
  • Managed and empowered cross-functional teams and implemented continuous improvement programs to increase productivity and quality while reducing costs by 25%.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Increased customer base and market share by promoting product through diverse channels.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Assisted with performance reviews to identify areas of improvement.

Pizza Manager

Pizza Hut
12.2019 - 08.2021
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Replenished bar glasses, garnishes and condiments.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Greeted guests with friendliness and professionalism.
  • Offered product samples, answered questions and suggested products.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Stocked displays with new and transferred merchandise.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Checked patron identification and monitored guests to control service and limit over-intoxication.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Checked identification for each person purchasing alcohol.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.

Education

High School Diploma -

Certificate III in Food Sfaety And Supervision
Skill Set
06.2000

Skills

  • Friendly, positive attitude
  • Fluent in Spanish
  • Team management
  • Reliable and trustworthy
  • Organizational skills
  • Communication
  • Active listening
  • Decision-making
  • Troubleshooting
  • Flexible
  • Time management
  • Organization
  • Analytical
  • Project planning

Timeline

Subway Employee

Subway
09.2022 - 01.2023

Pizza Manager

Pizza Hut
12.2019 - 08.2021

Taxi Owner Business

Own Business
03.2014 - Current

High School Diploma -

Certificate III in Food Sfaety And Supervision

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Sapan Kumar