Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sapanaben Chaudhari

Mountain Creek ,Qld

Summary

Accomplished Shift Supervisor with a proven track record at Oporto, enhancing team productivity by over 30% through effective staff management and employee training. Skilled in operations management and conflict resolution, I excel in maintaining high customer satisfaction and workplace safety. Expert in cash handling and policy enforcement, I drive results while fostering a cohesive workplace culture.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Oporto
12.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Delivered successful training to more than 30 employees during tenure, educating on successful work processes and productivity strategies.
  • Documented daily production and materials usage in Macromix to track data.

Shift Leader

SPAR Group
09.2021 - 12.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Education

Master of Human Resource Management - Business Management

Central Queensland University
Brisbane, QLD

Skills

Employee Training

Workplace Safety

Staff Management

Customer-Oriented

Training and mentoring

Cash handling expertise

Inventory control and record keeping

Operations Management

Conflict resolution techniques

Policy Enforcement

Staff Scheduling

Document Management

Timeline

Shift Supervisor

Oporto
12.2022 - Current

Shift Leader

SPAR Group
09.2021 - 12.2022

Master of Human Resource Management - Business Management

Central Queensland University
Sapanaben Chaudhari